Overall Satisfaction with PowerDMS
We use PowerDMS for our CALEA Accreditation, as well as for testing and training of the employees. Our entire agency uses the program and has found it beneficial in cutting out paper files and helping maintain more organization. Employees have access to the program at each CAD workstation on the floor and at all computers that have internet access.
- PowerDMS helps organize your accreditation files and gives a great reporting view to be able to get the information you need from the files in an instant.
- PowerDMS makes it so easy to upload and publish documents and get them out to the end users quickly. With workflows and reports, you can see all stages of the document and easily audit it.
- The training that is completed in PowerDMS is accessible and can be audited at any time. If you are looking for which employees did not take a certain training program, or even the percentage of employees that passed certain criteria, it is easily accessed.
- The 20 minute time-out feature should be agency specific. I think the agency should have some say in being able to extend that time period if they see the need.
- Proofs that are in one standard can't be copied to another standard. For example, if I use 1 document as proof for 3 separate standards, I have to upload that same proof 3 separate times into PowerDMS to be able to add it to each standard that I need it.
- Tests that are given an expiration date do not disable after the expiration date. The creator still has to go in and manually disable the tests.
- We have been able to reduce paper usage (we have saved 14.2 trees so far), which saves time, money and space.
- We are able to audit the files much quicker using the reporting tools in PowerDMS.
- PowerDMS has helped the employees be able to search any directive we have using keywords. This has been an asset to them as they take 9-1-1 calls and need guidance on a specific situation quickly.
We previously used CACE for our accreditation files. There is no comparison between these, in my opinion. PowerDMS is better.
For testing purposes, we previously used IGive. Although the system worked well for what we needed, it was only for testing and we needed a more inclusive system that did more.