Prometheus is Extremely Easy-to-use Open-Source, Top-class Monitoring Solution for our Environment. Solid and Responsive 24/7 Support Service.
October 15, 2022

Prometheus is Extremely Easy-to-use Open-Source, Top-class Monitoring Solution for our Environment. Solid and Responsive 24/7 Support Service.

Candice Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Prometheus

Prometheus is an open-source tool that we use for monitoring our systems and alert functionality for cloud-native environments. It is also a great and very powerful monitoring tool that covers all the metrics that need to be monitored in my workplace. I have used it for one year now and till now no major drawbacks. I like the support team, which is unparalleled and very supportive, unlike other support services from other software. I like it's so simple to set up everything, and hence it's easy to use with an intuitive query language to retrieve and evaluate metrics easily. When it comes to visualization Prometheus offers multiple types of graphs and dashboards. I also like that I am able to use APIs to integrate with third-party visualization solutions like Grafana.


  • Prometheus is a versatile monitoring tool that we use to monitor a variety of infrastructure and application metrics.
  • It's easy to collect numeric metrics from services that run 24/7 and allows metric data to be accessed via HTTP endpoints.
  • We also use it for distributing services, which runs on multiple hosts.
  • We are able to monitor our operating system to identify when a server's hard disk is full or if a server constantly operates at 100% CPU.


  • As I said earlier I have not encountered any major drawback just minor challenges like new users may find Prometheus a bit overwhelming with its different modules can bring confusion.
  • Also they can face issues with PromQL can be somehow complex while building an advanced dashboard.
  • PromQL.
  • Pull model.
  • Monitoring target discovery.
  • Great visualization.
  • Offers real-time monitoring which is extremely fast and versatile to our systems.
  • Easy to deploy with configuration management tools saves time and also resources.
  • The data collected is critical for every of our business decisions.
Prometheus is easy to get started because it's easy to configure and set up everything. The support team will give you a full hand of support in case of any challenge or assistance needed asap. It's been the best monitoring solution for our environment. I like it provides excellent insights from a variety of metrics. I also like the accurate alerting system, which is versatile in case of troubleshooting.

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Prometheus is a great open-source monitoring system tool that is cost-effective and easy to use, fast to adapt to, and also user-friendly for startups. The support team has always been so reliable and top-notch 24/7 no worries for the new users. It works well with third-party tools like Grafana and Google Stackdriver with a lot of plug-ins. Hence according to my user experience, I highly recommend it to all potential users.


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