ResMan is great and has industry leading support.
Updated November 08, 2023
ResMan is great and has industry leading support.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- ResMan Multifamily
Overall Satisfaction with ResMan
It is the CRM that we use to manage our multi-family properties.
- Reporting
- Rent Collection
- User friendly dashboards
- Make ready boards
- Outstanding support
- Ease of use
- User friendly
- Cuts down on time waiting for answers, great support
ResMan is great for multifamily, but does not have single family capabilities to manage that type of portfolio.
Do you think ResMan delivers good value for the price?
Yes
Are you happy with ResMan's feature set?
Yes
Did ResMan live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ResMan go as expected?
I wasn't involved with the implementation phase
Would you buy ResMan again?
Yes
ResMan Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not, get great support as it is.
Yes - It was, took a little bit, but it was a platform issue they were working on after they did an upgrade.
After we lost a regional manager and I had to step in to help, I called them frequently and before we got off the phone I had an answer to my question.