Item: RingCentral Video
Rating: 9
Author: Madhu Puranik

Use Cases and Deployment Scope

We use RingCentral Video as the main conference tool to communicate within the organization as well as to communicate with our potential customers. It is a very simple, easy-to-use platform that allows to schedule calls, record calls, and conduct webinars. It even allows a user to join the call using a web browser.

Pros and Cons

One click solution to conduct video calls and conferences.
Intuitive UI and great app to view call recordings, run reports and analyse call data.
Easy to set up and adopt quickly.

Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
Call recording data is limited to past six months only.
The new desktop has some glitches.

Return on Investment

Higher sales productivity.
Slightly expensive on the pocket but works out well.
Mobile app saves time and is more convenient when traveling.

Key Insights

Do you think RingCentral Video delivers good value for the price?

Yes

Are you happy with RingCentral Video's feature set?

Yes

Did RingCentral Video live up to sales and marketing promises?

Yes

Did implementation of RingCentral Video go as expected?

Yes

Would you buy RingCentral Video again?

Yes

Other Software Used

Google Analytics

Likelihood to Recommend

Ring Central is best suited if you're from an enterprise organization.

Their pricing is flexible.
The platform is easy to set up and launch, so no onboarding delay time or user adoption issues.
The desktop app makes it very convenient to use.
It syncs with your calendar seamlessly. They even have a google calendar add-on.

A great tool for video conference that every business should have

Overall Satisfaction with RingCentral Video