Powerful, lacks backoffice
July 21, 2022

Powerful, lacks backoffice

Jiten Singh | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

I use SAP Business Technology Platform for banking information with European partners.
  • Integration with other technologies and processes
  • Mobile services for users through BTP do not have enough documentation to use the free services. It is not well documented or does not have guided sessions available, so users can try to figure it out themselves besides taking services from partners or SAP themselves, which is cost prohibitive. The professional services eat the budget limiting the users to consume other services.
  • Product Features
  • Product Usability
Features of integration and its availability on various cloud platforms were key.
I inherited the platform.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

No

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Business Technology Platform again?

Yes

The rating is not for the product but for the documentation around it. The product works great and has helped immensely with interaction across several SaaS solutions. Getting across the documentation and how to use the product is very, very challenging, especially the free trial that the platform provides.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
2
Scalability
9
Platform management overhead
8
Workflow engine capability
5
Platform access control
5
Services-enabled integration
8
Development environment creation
3
Development environment replication
3
Issue monitoring and notification
5
Issue recovery
4
Upgrades and platform fixes
7