Overall Satisfaction with SAP Fieldglass
We use Fieldglass for all of our contingent labor needs. Our hiring verticals include tech, operations, customer service, and finance, among others. We find the Fieldglass product is very expansive from a business use case perspective, which creates some complexity in learning and administering the product internally. The scope of our use case is fairly marginal compared to other users, and it still serves nearly all of our needs.
- Covering business use cases.
- Configuration options.
- Data/ Analytics.
- Service Desk turnaround time/solutions.
- Product deep dives when solution is ambiguous.
- Better access control.
- Better process efficiency.
- Decreased invoice error rate.
Do you think SAP Fieldglass delivers good value for the price?
Not sure
Are you happy with SAP Fieldglass's feature set?
Yes
Did SAP Fieldglass live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Fieldglass go as expected?
Yes
Would you buy SAP Fieldglass again?
Yes