Manage Orders in an efficient way
March 26, 2024

Manage Orders in an efficient way

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

I use it for order management, order tracking, getting sales activity report, order review, invoices, to get our various documents, Checking our material availability in our warehouses. We use it to manage our customers and orders in a better, safe and more effective way. Also, we use it for our internal inventory management and view to process orders fast.
  • Sales Activity Report
  • Sales Order Management
  • Invoices
  • Customer Account Management
  • Big reports take a lot of time to finally download. This time should be reduced.
  • There can be a search button to find anything I want instead of knowing the exact transaction.
  • Dark mode can be made available optional.
  • I personally feel more confident while talking with customers as I have full picture of my customers in SAP S/4HANA Cloud.
  • Within our team, we share common reports. Hence, we solve our issues as team quicker.
  • Based on data available in our SAP S/4HANA Cloud about shipment history etc. we make ourselves prepared with our customers' future demands.
I feel more confident at work after I started using SAP S/4HANA Cloud. It makes my work more efficient and improves my productivity. I can see how my Customers are performing.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Since we are a big company, for us scalability was most important. To deploy system for thousands of people, was very important.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

No

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP S/4HANA Cloud again?

Yes

For order management, customer account management, SAP is the best solution. It is easier to use and can give many reports in detail which we can download in Excel. Sometimes yes, it is difficult to learn everything because it has so many transactions and functionality but with time I just got used to it. I feel now more confident with SAP S/4HANA Cloud.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
9
Accounts receivable
8
Inventory tracking
10
Automatic reordering
10
Location management
9
Pricing
9
Order entry
9
Cost of goods sold
10
Dashboards
10
Standard reports
10
Custom reports
9
API for custom integration
10
Plug-ins
10
Role-based user permissions
9
Single sign-on capability
10
Not Rated