SearchUnify is worth the investment
January 24, 2023
SearchUnify is worth the investment
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SearchUnify
We use SearchUnify for content discoverability. It helps our customers find the solutions quickly across all of our assets from documentation, community, and our developer documents. Similarly the dashboard metrics provide a lot of insight into what people are searching for so that we can add more content that fits what they are looking for.
- Metrics and Analytics
- Filtered Search
- Customer Support
- Consistent Improvements
- Listens to Customer Needs
- Platform Education
- Intuitive dashboard with more info help bubbles
- Dashboard Walkthroughs
- Custom Dashboard Reports
- Search Metrics
- Ease of Use
- Easy to Update and Optimize
- Ticket deflection
- Increased community engagement
- Increased content discoverability
Do you think SearchUnify delivers good value for the price?
Yes
Are you happy with SearchUnify's feature set?
Yes
Did SearchUnify live up to sales and marketing promises?
Yes
Did implementation of SearchUnify go as expected?
Yes
Would you buy SearchUnify again?
Yes