Overall Satisfaction with Servant Keeper
I use Servant Keeper to manage donors and track donations for my non-profit organization. Servant Keeper solves the problem of having a good way to manage donors effectively, meaning, besides tracking donations so I can easily produce year end giving statements, it also allows me to run reports by every imaginable filter.....geographically, by program supported, and lots of others. It makes it easy to send emails to all the donors or specific target groups. It is a very powerful tool for donor management.
- tracks donations for year end giving statements with donation details
- makes emailing all donors super easy
- produces labels for mailing newsletters
- tracks donations by categories I set up
- you can modify the input boxes to fit your needs....this is especially helpful as I am not a church and it is primarily set up for churches to use.
- you can create custom reports and save them for future use
- There is too much clicking! Could be MUCH more effective if less clicking was required. This is my biggest complaint! It's not a deterrent to purchasing, and it does not affect its functionality, but is an annoyance that could EASILY be fixed.
- It can be cumbersome to figure out how to use features but is pretty user friendly.
- easy year end statement production
- easy email to target groups of donors
- customizable reports
- customizable input boxes
- Because I use the desktop version, there was literally a one time cost and it has given me years of use and function.
- It has improved my ability to communicate easily and effectively with donors
I don't remember the names but I evaluated other church donor software and Servant Keeper offered the most bang for your buck. It had amazing funtionality but not a super high price tag.
Do you think Servant Keeper delivers good value for the price?
Yes
Are you happy with Servant Keeper's feature set?
Yes
Did Servant Keeper live up to sales and marketing promises?
Yes
Did implementation of Servant Keeper go as expected?
Yes
Would you buy Servant Keeper again?
Yes