SolarWinds has been helpful in managing our infrastructure
January 13, 2020

SolarWinds has been helpful in managing our infrastructure

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)

We use NPM to monitor our various nodes across the company.

Pros

  • The Dashboard features quickly enable us to evaluate where we are for the day and give a quick look into how clients feel about both the service they receive.
  • SolarWinds features a pooling system that lets you install SolarWinds in as many servers as you want besides SolarWinds. You never restrict yourself to the database with this pooling method.

Cons

  • I dislike its licensing and is a little bit costly as compared to other monitoring tools.
  • Not really fair but there is a lot to configure. That is because there is a lot it can do. It is important to spend the time and get full use of it. It can be overwhelming in the beginning while you are setting things up and very time-consuming.
  • Getting assistance for setting up monitoring templates is primarily found through the user community (especially for unique devices). I would love to see a section in thwack that has a more organized approach to monitoring scripts that are organized by device (perhaps even company).
  • It would be nice if there was a way the interface details could give you a report of ports not in use based on the life of the switch, not the last reboot.
We like the Intelligent maps that show the status of each location. The Netpath has helped in major troubleshooting, we also like the advanced alerting mechanism. The Netflow Traffic analyzer is another cool feature. In short, NPM helps us detect, diagnose and resolve network issues.

SolarWinds NPM Feature Ratings

Network Performance Monitoring
8.9
Automated network device discovery
8
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
6
Packet capture analysis
7
Network mapping
8
Customizable reports
10
Wireless infrastructure monitoring
10
Hardware health monitoring
10

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