Tethr is the solution to grow sales.
April 09, 2022
Tethr is the solution to grow sales.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tethr
We have been able to increase sales considerably with this software which is helping us to better track calls through recordings. Also through chat, calls, and mail, we can monitor the interaction that our agents have with customers, to improve performance and know the failures that we have, thanks to intelligent reports and metrics.
- The intelligence of the software allows the creation of algorithms, metrics, and advanced reports, to train sales agents and improve their sales performance and customer treatment.
- Allows you to search for recordings or archives of any customer interaction in real-time, to closely monitor and draw from that experience some sales learning and improvement.
- It has an easy control panel, where you can attend to customers, monitor performance, pull reports, and have everything under control in an easy-to-manage interface.
- It would be very useful if it not only made call recordings but the transcription of the call, to have better access to the communication.
- If it could be integrated with social networks it would be great, so we could also monitor the behavior of our customers through that medium.
- If I had a database of contacts and customers, it would also be very useful and would facilitate my work.
- Allows the analysis of customer service, real-time analysis, and agent performance analysis, to control and improve processes, customer service, and sales.
- Captures and records phone calls, and saves recording files in an organized manner.
- Allows tracking and monitoring of calls and the rest of the activities and interactions with the customer.
- Thanks to the fact that we have been able to have greater and better control of calls, chats, emails, and other interactions with customers, we were able to improve the performance of our agents, correct errors that were in the conversations, and make good manuals and user guides for the agent to know how to deal with customers, expanding our numbers and increasing our sales.
Do you think Tethr delivers good value for the price?
Yes
Are you happy with Tethr's feature set?
Yes
Did Tethr live up to sales and marketing promises?
Yes
Did implementation of Tethr go as expected?
Yes
Would you buy Tethr again?
Yes