A powerful, easy to use piece of kits to have in any techies toolkit!
May 30, 2019
A powerful, easy to use piece of kits to have in any techies toolkit!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
We are using TIBCO Scribe Online within our Professional Services department as part of our day-to-day toolkit for helping customers migrate their data from other cloud platforms such as Salesforce and Microsoft Dynamics 365 to our own CRM, Workbooks.com. Alongside this, we're in the process of implementing an integration service between a client's backend system and CRM. Workbooks CRM will be the master of the customer data, and we're using Scribe to synchronize accounts and contact data to drive website access rights and content.
- Easy to use UI - self explanatory formula builder with lots of built in examples saving time searching for it in a Knowledge Base
- Powerful range of out of the box connectors for popular vendors opening up lots of migration tools and integration options
- Extensive API for building integrations around existing apps such as CRM and ERP
- Not always clear how you will integrate on premise solutions with cloud solutions, it appears easy with the "on-premise" agent but sometimes lots of hidden infrastructure is needed in place to make it possible
- Data migrations from Salesforce to Workbooks used to take several days, if not weeks to export and manipulate the data resulting in a high cost project. Without Scribe we would have to rerun the migration again from the start, as it was often very different to complete delta runs easily. Now, we have created re-usable templates which provide a solution foundation for every project which we can build upon, making migration projects more effective and increasing ROI for our customers.
Much more powerful than Zapier as Scribe is more of a sync tool rather than trigger/action based (although it does have webhook features as well). For instance, Zapier cannot be used for data migrations so in that regard Scribe is much more powerful. Scribe is also much more fully featured as it is built directly on a vendor's API meaning the capabilities are broader. With Zapier, I have always struggled to achieve a full end-to-end solution without having to build on top of the drag and drop stuff that is offered as I always manage to find gaps in the services offered.
- Online training
- In-person training
- Self-taught
Training was OK but I wouldn't say it had much impact. I feel like the Level 2 could have had more advanced techniques - I didn't really learn anything that I didn't already know. It may have been for a couple of reasons - possibly not directly related to the course, I understand it was a public course that has to cater for all skill types. I had been using the tool for 4 months or so before I attended and I am quite technical myself, so I maybe picked it up quicker than others. I also feel like the "certification" isn't really worth what it is made out to be.