1. Home
  2. Digital Rewards Providers
  3. TruCentive Reviews
  4. User Review of TruCentive
Helping with retention and appreciation
January 27, 2022

Helping with retention and appreciation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TruCentive

We found it easy to distribute gift cards to families, donors, vendors, and volunteers. Some of the issues we found were that the emails went to people's spam and they never received it. Otherwise, it was helpful with so many card choices and the various email templates you can send. would recommend to others.
  • Simple
  • Easy to use
  • Helpful
  • Emails going to spam
  • Building engagement
  • Volunteer retention
  • Staff and volunteer morale

Do you think TruCentive delivers good value for the price?

Yes

Are you happy with TruCentive's feature set?

Yes

Did TruCentive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TruCentive go as expected?

Yes

Would you buy TruCentive again?

Yes

We sent thank you gift cards during national volunteer week to support our amazing community. They were very appreciative. We did find the emails went to spam and quite a few people did not receive or did not cash in their gift card. The ones who did receive it sent thoughtful thank you note to us and we found that very rewarding.