Knowledge!
June 15, 2023
Knowledge!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Verint Knowledge Management
Product is used within the entire organization to provide a wide variety of knowledge to assist with complex issues. The product addresses a business problem with unified knowledge that is used and shared across many business units.
- Large capacity for storage
- Functional app that always works
- Maintenance windows interfering with our ability to access knowledge
- Vanity URL's
- Unfortunately do not have access to this information
Have not evaluated other systems
Do you think Verint Knowledge Management delivers good value for the price?
Yes
Are you happy with Verint Knowledge Management's feature set?
Yes
Did Verint Knowledge Management live up to sales and marketing promises?
Yes
Did implementation of Verint Knowledge Management go as expected?
I wasn't involved with the implementation phase
Would you buy Verint Knowledge Management again?
Yes
Unfortunately I am not aware.
They have greatly increased efficiency