Cisco for everyone

Webex is one of the oldest team communication software we use. This is mainly used internally and provides a seamless and stable communication channel. As far as I can recall my first video conference a few years ago, was on Cisco Webex, most of our meeting rooms also had supporting hardware - large webcam, audio devices, etc.

Webex is used company-wide, its difficult to estimate usage because its used along with other internally approved collaboration & those from our vendors as well. I'd still say Webex is used for large events, needing advanced collaboration and scale.

Remote connectivity was a problem initially, with 5G and newer network tech brought about good change allowing hybrid working to perform at best.

Cisco hybrid work is used primarily within the organization for large scale global meetings and collaboration. Sometimes with vendors due to cross connectivity requirements.

Cisco hybrid work is used primarily within the organization for large
scale global meetings and collaboration. Sometimes with vendors due to
cross connectivity requirements.

We have enabled full hybrid working for over 2-3 years. Since we are a global organization it was very imperative to have enabled hybrid working much before the pandemic. We have had to go all in on full hybrid working during pandemic.

Cisco hybrid work is used primarily within the organization for large
scale global meetings and collaboration. For regular collaboration and ease of connectivity we use other products.

We do not use Cisco as marketing platform, we have our own process and tools for this. Webex is preferred for large scale meetings, and for advanced collaboration (with Cisco Room or wireless IP Phones) with customers or partners.

All software we use must allow to use SSO, this is our first step towards securing our tech platform. Since our IT use some or most of Cisco equipment in the back end I'd assume other layers of security is addressed. In terms of interoperability, ̇Webex OneDrive integration exists and also other collaboration tools work as expected in parallel. The participant management & settings are most adjustable in Webex than any other in this league.

I haven't used Workflow in Webex. I recall that Cisco was one of the first to enable noise suppression and transcription. Taking minutes of the meeting was never anyone task again!

I will not be involved in evaluation of Collaboration tools. If I were involved, the evaluation would involve a strong benchmarking process against organization requirements - both regular usage and at scale.

For me learning to use Webex didn't have a great curve, its was simple
and plane, I was good to go in the first attempt. I'm also not the ones
with very high IQ. If I could do it most others can do it.

Our IT team would know better.

I'm not aware of any customization or additional configuration we use in our organization.

I'm not involved in support purchase discussions.

None

Please keep it as seamless as it is currently with the increasing business complexity in the times to come..

In general, we do not work with vendors through the sales process.

In general, we do not work with vendors through the sales process.