Overall Satisfaction with Wrike
Wrike addresses several business problems, and we use it for several things across the organization. In general, as a project management and collaboration software, it helps our teams organize, schedule, and execute their work. Some of our top uses of Wrike include: managing multiple projects and deadlines; collaborating with team members and stakeholders; tracking project progress and performance; keeping teams organized and on track; simplifying communication and improving team productivity. We also use it as a creative request system to support multiple locations and subsidiaries across the United States. Overall, Wrike helps our teams stay organized and on top of their work, so they can improve their productivity and deliver better results.
- Low learning curve to use basic/ common features.
- Convenient alerts.
- Easy tagging features.
- Quick and easy file sharing.
- Easy project/task organization with inbox/ archive feature.
- Search feature is quick and effective to find old tasks.
- Basic users do not have ability to create tasks.
- More expensive than competing platforms.
- Learning curve is a bit higher to learn the broad set of features offered.
- Competing apps may offer a more appealing, intuitive interface.
- Tracking task progress and completion.
- Visibility of team member and department contributions and progress.
- Interdepartmental communication.
- Managing multiple projects.
- Keeping our teams organized and on task.
- Increased visibility of resource allocation.
- Improved project completion rate.
- Revealed staffing needs and employee strengths and weaknesses.
Trello and Wrike are both project management and collaboration tools. There are some similarities between the two, but there are also some key differences that make them better suited for different types of teams and projects. Trello simplifies project management and uses a kanban-style board where you can create cards for each task and move them through different stages of completion. This is great for teams that need a visual way to track progress and prioritize their work. However, Wrike has a more traditional project management approach, with features like Gantt charts and customizable workflows. This makes it better suited for teams that need a more structured way to plan and execute their projects. Wrike also has a wider range of features, including task and resource management, time tracking, and integrations with other tools. Trello is a great choice for teams that need a simple and visual way to track and prioritize their work, while Wrike is better suited for teams that need a more robust project management solution.
Do you think Wrike delivers good value for the price?
Are you happy with Wrike's feature set?
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
I wasn't involved with the implementation phase
Would you buy Wrike again?
Wrike is well suited for enterprise use, and less suited for startup/ small businesses. It is a powerful project management tool to stay on task, communicate, share files, review progress, and record the work you and your department are contributing to the organization. As a VP or an executive, Wrike will give you visibility around project execution and organizational progress.
Wrike Feature Ratings
While there is a learning curve with Wrike, implementation was on par with experiences we have had with other services. We started out by using basic features that were easy to scale and satisfied our immediate needs. Then we gradually implemented more advanced features.
Yes - Implementation started with the c-suite and senior leaders. It then progressed to specific departments that are heaviest in project management, such as marketing and our product development group. We started with simple features like in-take forms and tasks that later grew into using Gantt charts and fuller project management tools within the platform.
Change management was a minor issue with the implementation - Change management was a minor issue since we weren't using another formal tool at the time of implementation. Despite not migrating from an existing platform to Wrike, there were still some changes team members and leaders had to adapt to. For starters, they had to begin inputting all of the projects they were working on (and there were a lot!) and continue that practice. On one hand, it can be frustrating to input all of the work you are doing because of bandwidth issues, on the other hand, it creates visibility for leaders to praise their people, better allocate resources, and address any bottlenecks. These benefits should outweigh the cons.
40 - Wrike is used across many departments within our organization. The people in our organization that use Wrike represent human resources, finance, accounting, marketing, recruitment, product development, project management, information technology, and senior and executive team members. Additionally, many staff members at our locations use it to make creative requests for event production, graphic design, and other activities that require creative support from our marketing department.
5 - We have a project manager and a coordinator who help teams plan and execute their work using Wrike's tools and features. Also, we have technical support specialists who can assist users with any technical issues they encounter while using Wrike. Trainers or onboarding specialists help new users learn how to use Wrike and get the most out of the platform, but we also use staff who are simply familiar with the platform to teach newcomers about the platform. We occasionally use our developers and IT staff to help integrate Wrike with other tools and systems, as well as maintain and troubleshoot the platform.
- Managing multiple projects and deadlines.
- Collaborating with team members and stakeholders.
- Tracking project progress and performance.
- Visibility into the extensive resources and time that projects take to execute and to show the executive team that progress and completion of projects is happening.
- We created a request/ intake form for creative support used by all of our locations and businesses. It has improved brand consistency, timeliness, and support across all of our organizations.
- More staff could be trained on Gantt chart creation and use.
- Integration with other platforms and tools we use.
Some departments are using the platform less frequently and there are always new competitors coming into the market that we do consider. It is beneficial to be open-minded to new tools that come out to improve business outcomes and to remain competitve. That said, we will continue to use Wrike for the foreseeable future.
Evaluating Wrike and Competitors
- Product Features
- Product Reputation
- Prior Experience with the Product
While several factors always contribute to the selection process, some team members had previous experience with Wrike. That was important to the organizational leaders so we could hit the ground running, so to say. Of course, product reputation, features, and price nearly rival the prior-experience factor.
I don't think much would change in our evaluation and selection process; however, we may include a department leader from each department to help evaluate their team's use case for the product. We would also solicit feedback on why they would, or wouldn't, choose the platform. In our original selection process, only a couple of leaders reviewed and chose the platform.
Wrike offers extensive features so the learning curve is a bit higher than other competing products. However, the competing platforms may be overly simplified and not provide enough project management tools required by teams. Once you learn how to use Wrike, it can be a powerful tool for any project manager or team.
Like to use
Difficult to use
Requires technical support
Lots to learn
- Task assignments are easy to use.
- Intake project forms are very useful.
- The inbox is great for organization along with dashboards that quickly show you project progress.
- Email alerts are useful when someone tags you on a project for an update or something gets completed.
Wrike delivers on scalability and being able to use the platform across multiple departments and locations. With remote work becoming more popularized over the past few years, Wrike has made the transition easier. It has allowed our remote teams to complete projects almost as if they were together in person.