Zscaler improved with age
January 19, 2024
Zscaler improved with age
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business Edition
Overall Satisfaction with Zscaler Private Access
Zscaler Private Access is used for our entire network of several thousand staff, both in-office and remote. Our first encounter with the product around the time of the pandemic was less than stellar. There were all kinds of hiccups in connecting and annoying extra steps to take, whether in office or remote. It seemed to interrupt the workflow too frequently.
But as time went on, these errors were less and less frequent, and today the use, at least for me personally, is very smooth, and I no longer hear complaints from colleagues. Zscaler continues to improve and make connections easier, whether to my iMac or to my account on my phone. Verification is now very easy and consistent.
Since I don't work in IT, and I work remotely, I can't give a full evaluation of the software from a perspective of implementaion. I don't know if the issues we had initially were the result of failures to adequately set up the system, or if they were on the part of Zscaler itself, or both. But as of now I have no complaints, and I no longer hear complaints from colleagues.
But as time went on, these errors were less and less frequent, and today the use, at least for me personally, is very smooth, and I no longer hear complaints from colleagues. Zscaler continues to improve and make connections easier, whether to my iMac or to my account on my phone. Verification is now very easy and consistent.
Since I don't work in IT, and I work remotely, I can't give a full evaluation of the software from a perspective of implementaion. I don't know if the issues we had initially were the result of failures to adequately set up the system, or if they were on the part of Zscaler itself, or both. But as of now I have no complaints, and I no longer hear complaints from colleagues.
- Quick verification via phone.
- Reminders for reauthentication.
- Reminders for chaning passwords.
- No noticeable loss of connection speed.
- Initial setup might be difficult.
- Greater communication of upcoming changes.
- Better instruction when a new process is initiated for verification.
- We have assets that have to be restricted to certain users and within certain time-periods.
Do you think Zscaler Private Access delivers good value for the price?
Not sure
Are you happy with Zscaler Private Access's feature set?
Yes
Did Zscaler Private Access live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zscaler Private Access go as expected?
No
Would you buy Zscaler Private Access again?
Yes