17hats vs. Hiver
17hats vs. Hiver
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
17hats | N/A | 17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing. | $45 per month | |
Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month |
17hats | Hiver | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
17hats | Hiver | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
17hats | Hiver | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sales Force Automation |
| |||||||||||||||||||||
Customer Service & Support |
| |||||||||||||||||||||
Marketing Automation |
| |||||||||||||||||||||
CRM Project Management |
| |||||||||||||||||||||
Customization |
| |||||||||||||||||||||
Security |
| |||||||||||||||||||||
Integrations with 3rd-party Software |
| |||||||||||||||||||||
Platform |
| |||||||||||||||||||||
Incident and problem management |
| |||||||||||||||||||||
Multi-Channel Help |
|
17hats | Hiver | |
---|---|---|
Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
17hats | Hiver | |
---|---|---|
Likelihood to Recommend | 10.0 (2 ratings) | 1.0 (3 ratings) |
Usability | 9.0 (1 ratings) | 3.0 (1 ratings) |
Support Rating | 8.0 (2 ratings) | 4.0 (1 ratings) |
17hats | Hiver | |
---|---|---|
Likelihood to Recommend | 17hats | Hiver |
Pros | 17hats | Hiver |
Cons | 17hats | Hiver |
Usability | 17hats | Hiver |
Support Rating | 17hats | Hiver |
Alternatives Considered | 17hats No answers on this topic | Hiver |
Return on Investment | 17hats | Hiver |
ScreenShots | Hiver Screenshots |