What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 9.6 out of 100
11 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.3
Maximizer CRM
7.7
Customer data management / contact management
17hats
9.5
Maximizer CRM
9.8
Workflow management
17hats
9.5
Maximizer CRM
5.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Maximizer CRM
5.6
Contract management
17hats
10.0
Maximizer CRM
9.6
Quote & order management
17hats
10.0
Maximizer CRM
7.0
Interaction tracking
17hats
8.0
Maximizer CRM
7.4
Territory management
17hats
Maximizer CRM
5.8
Opportunity management
17hats
Maximizer CRM
9.6
Channel / partner relationship management
17hats
Maximizer CRM
9.2

Customer Service & Support

17hats
8.0
Maximizer CRM
8.3
Case management
17hats
8.0
Maximizer CRM
8.0
Call center management
17hats
Maximizer CRM
8.0
Help desk management
17hats
Maximizer CRM
9.0

Marketing Automation

17hats
8.0
Maximizer CRM
7.4
Lead management
17hats
8.0
Maximizer CRM
9.4
Email marketing
17hats
Maximizer CRM
5.4

CRM Project Management

17hats
9.5
Maximizer CRM
8.2
Task management
17hats
9.0
Maximizer CRM
9.4
Billing and invoicing management
17hats
10.0
Maximizer CRM
6.0
Reporting
17hats
Maximizer CRM
9.2

Customization

17hats
9.5
Maximizer CRM
4.8
Custom fields
17hats
9.0
Maximizer CRM
5.9
Custom objects
17hats
10.0
Maximizer CRM
2.0
Scripting environment
17hats
Maximizer CRM
5.0
API for custom integration
17hats
Maximizer CRM
6.4

Security

17hats
9.5
Maximizer CRM
10.0
Single sign-on capability
17hats
10.0
Maximizer CRM
10.0
Role-based user permissions
17hats
9.0
Maximizer CRM
10.0

Integrations with 3rd-party Software

17hats
8.0
Maximizer CRM
4.6
Marketing automation
17hats
8.0
Maximizer CRM
4.6
Compensation management
17hats
Maximizer CRM
4.6

Platform

17hats
8.0
Maximizer CRM
9.6
Mobile access
17hats
8.0
Maximizer CRM
9.6

CRM Reporting & Analytics

17hats
Maximizer CRM
8.9
Forecasting
17hats
Maximizer CRM
9.4
Pipeline visualization
17hats
Maximizer CRM
7.8
Customizable reports
17hats
Maximizer CRM
9.4

Social CRM

17hats
Maximizer CRM
5.0
Social data
17hats
Maximizer CRM
5.0
Social engagement
17hats
Maximizer CRM
5.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

17hats

Maximizer CRM

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

17hats
9.5
Maximizer CRM
8.0

Likelihood to Renew

17hats
Maximizer CRM
10.0

Usability

17hats
9.0
Maximizer CRM

Support Rating

17hats
8.0
Maximizer CRM
8.0

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