What users are saying about
1 Ratings
9 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

Ideal for small to medium business houses, customizable.
AROOP VACHALI | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Maximizer CRM
7.7
Customer data management / contact management
17hats
9.0
Maximizer CRM
9.0
Workflow management
17hats
9.0
Maximizer CRM
7.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Maximizer CRM
8.0
Contract management
17hats
10.0
Maximizer CRM
8.0
Quote & order management
17hats
10.0
Maximizer CRM
5.0
Interaction tracking
17hats
8.0
Maximizer CRM
9.0
Territory management
17hats
Maximizer CRM
9.0
Opportunity management
17hats
Maximizer CRM
8.0
Channel / partner relationship management
17hats
Maximizer CRM
6.0

Customer Service & Support

17hats
8.0
Maximizer CRM
5.7
Case management
17hats
8.0
Maximizer CRM
6.0
Call center management
17hats
Maximizer CRM
6.0
Help desk management
17hats
Maximizer CRM
5.0

Marketing Automation

17hats
8.0
Maximizer CRM
7.0
Lead management
17hats
8.0
Maximizer CRM
7.0
Email marketing
17hats
Maximizer CRM
7.0

CRM Project Management

17hats
9.5
Maximizer CRM
5.7
Task management
17hats
9.0
Maximizer CRM
7.0
Billing and invoicing management
17hats
10.0
Maximizer CRM
4.0
Reporting
17hats
Maximizer CRM
6.0

Customization

17hats
8.0
Maximizer CRM
8.0
Custom fields
17hats
8.0
Maximizer CRM
10.0
Custom objects
17hats
Maximizer CRM
9.0
Scripting environment
17hats
Maximizer CRM
5.0
API for custom integration
17hats
Maximizer CRM
8.0

Security

17hats
9.5
Maximizer CRM
7.0
Single sign-on capability
17hats
10.0
Maximizer CRM
4.0
Role-based user permissions
17hats
9.0
Maximizer CRM
10.0

Integrations with 3rd-party Software

17hats
8.0
Maximizer CRM
7.0
Marketing automation
17hats
8.0
Maximizer CRM
7.0
Compensation management
17hats
Maximizer CRM
7.0

Platform

17hats
8.0
Maximizer CRM
8.0
Mobile access
17hats
8.0
Maximizer CRM
8.0

CRM Reporting & Analytics

17hats
Maximizer CRM
7.0
Forecasting
17hats
Maximizer CRM
7.0
Pipeline visualization
17hats
Maximizer CRM
7.0
Customizable reports
17hats
Maximizer CRM
7.0

Social CRM

17hats
Maximizer CRM
1.0
Social data
17hats
Maximizer CRM
1.0
Social engagement
17hats
Maximizer CRM
1.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

  • It is VERY customizable and flexible.
  • Once set up, it is very easy for end users to search for and use the data contained inside.
  • Easy to set up security roles and permissions makes it easy to show/hide information based on the permission.
Shayne Froelich | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

  • The capabilities of the CRM are not comparable to that of Microsoft Dynamics CRM or SalesForce.
Thomas Laut | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 8.0
Based on 1 answer
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Maximizer CRM

We were in the process of implementing MS Dynamics CRM, but the service providers did a bad job, and the lack of multi-select pick lists in Dynamic's CRM paved the way for Maximizer CRM.
AROOP VACHALI | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Maximizer CRM

  • Maximizer makes it easy to follow up with leads and opportunities. Because of this ease of follow up, we were better able to communicate with our customers and to do so in a timely manner.
Thomas Laut | TrustRadius Reviewer

Screenshots

17hats

Maximizer CRM

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Maximizer CRM Editions & Modules

Edition
Maximizer CRM Live$551
Maximizer Wealth Management$601
  1. Per User per Month
Additional Pricing Details
For More Pricing Information Contact Maximizer Software at 1-800-804-6299

Rating Summary

Likelihood to Recommend

17hats
9.0
Maximizer CRM
8.0

Likelihood to Renew

17hats
Maximizer CRM
10.0

Support Rating

17hats
8.0
Maximizer CRM
8.0

Add comparison