What users are saying about
8 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • 17hats ranks higher in 2 feature sets: Customization, Security

Sales Force Automation

9.5

17hats

95%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 6/6 features

Customer data management / contact management

10.0
100%
2 Ratings
N/A
0 Ratings

Workflow management

10.0
100%
2 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
N/A
0 Ratings

Contract management

10.0
100%
2 Ratings
N/A
0 Ratings

Quote & order management

10.0
100%
1 Rating
N/A
0 Ratings

Interaction tracking

8.0
80%
1 Rating
N/A
0 Ratings

Customer Service & Support

8.0

17hats

80%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Case management

8.0
80%
1 Rating
N/A
0 Ratings

Marketing Automation

8.0

17hats

80%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Lead management

8.0
80%
1 Rating
N/A
0 Ratings

CRM Project Management

9.5

17hats

95%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features

Task management

9.0
90%
1 Rating
N/A
0 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
N/A
0 Ratings

Customization

10.0

17hats

100%
9.2

SAP Business ByDesign

92%
17hats ranks higher in 2/4 features

Custom fields

9.9
99%
2 Ratings
N/A
0 Ratings

Custom objects

10.0
100%
1 Rating
N/A
0 Ratings

API for custom integration

N/A
0 Ratings
9.2
92%
4 Ratings

Plug-ins

N/A
0 Ratings
9.2
92%
5 Ratings

Security

9.5

17hats

95%
9.3

SAP Business ByDesign

93%
17hats ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
4 Ratings

Role-based user permissions

9.0
90%
1 Rating
9.6
96%
5 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%

SAP Business ByDesign

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
N/A
0 Ratings

Payroll Management

17hats

Feature Set Not Supported
N/A
8.4

SAP Business ByDesign

84%
SAP Business ByDesign ranks higher in 4/4 features

Benefit plan administration

N/A
0 Ratings
4.5
45%
1 Rating

Direct deposit files

N/A
0 Ratings
9.1
91%
1 Rating

Salary revision and increment management

N/A
0 Ratings
10.0
100%
2 Ratings

Reimbursement management

N/A
0 Ratings
10.0
100%
2 Ratings

Reporting & Analytics

17hats

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
8.8
88%
5 Ratings

Standard reports

N/A
0 Ratings
9.2
92%
5 Ratings

Custom reports

N/A
0 Ratings
9.6
96%
5 Ratings

General Ledger and Configurable Accounting

17hats

Feature Set Not Supported
N/A
8.7

SAP Business ByDesign

87%
SAP Business ByDesign ranks higher in 11/11 features

Accounts payable

N/A
0 Ratings
9.2
92%
4 Ratings

Accounts receivable

N/A
0 Ratings
9.2
92%
4 Ratings

Global Financial Support

N/A
0 Ratings
9.2
92%
2 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
9.2
92%
2 Ratings

Intercompany Accounting

N/A
0 Ratings
8.8
88%
3 Ratings

Localizations

N/A
0 Ratings
8.4
84%
3 Ratings

Journals and Reconciliations

N/A
0 Ratings
8.8
88%
2 Ratings

Enterprise Accounting

N/A
0 Ratings
9.2
92%
3 Ratings

Configurable Accounting

N/A
0 Ratings
9.2
92%
2 Ratings

Centralized Rules Framework

N/A
0 Ratings
8.0
80%
1 Rating

Standardized Processes

N/A
0 Ratings
8.0
80%
1 Rating

Inventory Management

17hats

Feature Set Not Supported
N/A
9.1

SAP Business ByDesign

91%
SAP Business ByDesign ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
9.2
92%
4 Ratings

Automatic reordering

N/A
0 Ratings
10.0
100%
3 Ratings

Location management

N/A
0 Ratings
8.0
80%
3 Ratings

Manufacturing module

N/A
0 Ratings
9.0
90%
2 Ratings

Order Management

17hats

Feature Set Not Supported
N/A
8.5

SAP Business ByDesign

85%
SAP Business ByDesign ranks higher in 7/7 features

Pricing

N/A
0 Ratings
9.2
92%
4 Ratings

Order entry

N/A
0 Ratings
9.2
92%
4 Ratings

Credit card processing

N/A
0 Ratings
4.5
45%
1 Rating

Cost of goods sold

N/A
0 Ratings
9.2
92%
4 Ratings

Order Orchestration

N/A
0 Ratings
9.2
92%
2 Ratings

End-to-end order visibility

N/A
0 Ratings
10.0
100%
2 Ratings

Order exception Resolution

N/A
0 Ratings
8.0
80%
2 Ratings

Subledger and Financial Process

17hats

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 13/13 features

Automated Invoice Processing

N/A
0 Ratings
9.2
92%
2 Ratings

Shared Services Payments

N/A
0 Ratings
9.2
92%
2 Ratings

Billings Management

N/A
0 Ratings
8.8
88%
3 Ratings

Customer Receipt Applications

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Collections

N/A
0 Ratings
9.2
92%
2 Ratings

Revenue Recognition

N/A
0 Ratings
9.2
92%
3 Ratings

Cash Management

N/A
0 Ratings
9.2
92%
2 Ratings

Asset Management

N/A
0 Ratings
9.2
92%
2 Ratings

Travel & Expense Management

N/A
0 Ratings
10.0
100%
2 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
10.0
100%
1 Rating

Period Close

N/A
0 Ratings
9.2
92%
2 Ratings

Transactions Tax

N/A
0 Ratings
8.0
80%
1 Rating

Subledger Reconciliations

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financial Management

17hats

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 12/12 features

Budgeting and Forecasting

N/A
0 Ratings
10.0
100%
1 Rating

Project Costing

N/A
0 Ratings
9.2
92%
2 Ratings

Cost Capture

N/A
0 Ratings
9.2
92%
2 Ratings

Capital Project Management

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Invoicing

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Contract Compliance

N/A
0 Ratings
8.0
80%
1 Rating

Project Revenue Recognition

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financial Performance Analysis

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financials Dashboard

N/A
0 Ratings
9.2
92%
2 Ratings

Real-time Financial Reporting

N/A
0 Ratings
9.2
92%
2 Ratings

Embedded Business Intelligence

N/A
0 Ratings
9.2
92%
2 Ratings

Project Planning Collaboration

N/A
0 Ratings
9.2
92%
2 Ratings

Project Execution Management

17hats

Feature Set Not Supported
N/A
8.3

SAP Business ByDesign

83%
SAP Business ByDesign ranks higher in 7/7 features

Project Planning and Scheduling

N/A
0 Ratings
9.2
92%
3 Ratings

Project Manager Dashboard

N/A
0 Ratings
9.2
92%
3 Ratings

Resource Manager Dashboard

N/A
0 Ratings
8.0
80%
2 Ratings

Task Insight for Project Managers

N/A
0 Ratings
8.0
80%
2 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
8.0
80%
2 Ratings

Team Member Task Collaboration

N/A
0 Ratings
8.0
80%
1 Rating

Real-Time Project Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Grants Management

17hats

Feature Set Not Supported
N/A
10.0

SAP Business ByDesign

100%
SAP Business ByDesign ranks higher in 3/3 features

Award Lifecycle Management

N/A
0 Ratings
10.0
100%
1 Rating

Spending Control

N/A
0 Ratings
10.0
100%
1 Rating

Billing

N/A
0 Ratings
10.0
100%
1 Rating

Procurement

17hats

Feature Set Not Supported
N/A
8.0

SAP Business ByDesign

80%
SAP Business ByDesign ranks higher in 6/6 features

Sourcing Analysis

N/A
0 Ratings
8.0
80%
1 Rating

Bids Analyzed and Compared

N/A
0 Ratings
8.0
80%
1 Rating

Invoice Automated Matching

N/A
0 Ratings
8.0
80%
1 Rating

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
8.0
80%
1 Rating

Spend Compliance Management

N/A
0 Ratings
8.0
80%
1 Rating

Supplier Management

N/A
0 Ratings
8.0
80%
1 Rating

Logistics

17hats

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 2/2 features

Inventory Visibility

N/A
0 Ratings
9.2
92%
3 Ratings

Warehouse Workforce Management

N/A
0 Ratings
9.2
92%
2 Ratings

Manufacturing

17hats

Feature Set Not Supported
N/A
9.0

SAP Business ByDesign

90%
SAP Business ByDesign ranks higher in 9/9 features

Production Process Design

N/A
0 Ratings
9.2
92%
3 Ratings

Supply Chain Business Flows

N/A
0 Ratings
9.2
92%
3 Ratings

Production Management

N/A
0 Ratings
9.2
92%
3 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
10.0
100%
1 Rating

Configuration Management

N/A
0 Ratings
8.0
80%
2 Ratings

Work Definition

N/A
0 Ratings
10.0
100%
1 Rating

Work Execution

N/A
0 Ratings
8.0
80%
2 Ratings

Advanced Fulfillment

N/A
0 Ratings
8.0
80%
2 Ratings

Manufacturing Costs

N/A
0 Ratings
9.2
92%
3 Ratings

Supply Chain

17hats

Feature Set Not Supported
N/A
8.6

SAP Business ByDesign

86%
SAP Business ByDesign ranks higher in 4/4 features

Forecasting

N/A
0 Ratings
9.2
92%
3 Ratings

Inventory Planning

N/A
0 Ratings
9.2
92%
3 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
8.0
80%
2 Ratings

Performance Monitoring

N/A
0 Ratings
8.0
80%
2 Ratings

Attribute Ratings

  • 17hats is rated higher in 2 areas: Likelihood to Recommend, Usability
  • SAP Business ByDesign is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

17hats

100%
2 Ratings
9.6

SAP Business ByDesign

96%
7 Ratings

Likelihood to Renew

17hats

N/A
0 Ratings
9.0

SAP Business ByDesign

90%
3 Ratings

Usability

9.0

17hats

90%
1 Rating
8.0

SAP Business ByDesign

80%
1 Rating

Support Rating

8.0

17hats

80%
3 Ratings
9.0

SAP Business ByDesign

90%
2 Ratings

Implementation Rating

17hats

N/A
0 Ratings
8.0

SAP Business ByDesign

80%
2 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review

SAP

Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Read full review

SAP

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review

SAP

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review

Pricing Details

17hats

Starting Price

$45 per month

Editions & Modules

17hats editions and modules pricing
EditionModules
Starting Price$45.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SAP Business ByDesign

Starting Price

Editions & Modules

SAP Business ByDesign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

    Likelihood to Renew

    17hats

    No answers on this topic

    SAP

    SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
    Read full review

    Usability

    17hats

    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Read full review

    SAP

    Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
    Read full review

    Support Rating

    17hats

    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Read full review

    SAP

    The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
    Read full review

    Implementation Rating

    17hats

    No answers on this topic

    SAP

    I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
    Read full review

    Alternatives Considered

    17hats

    No answers on this topic

    SAP

    ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
    Read full review

    Return on Investment

    17hats

    • ROI - Saves me time on creating invoices and questionnaires.
    Read full review

    SAP

    • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
    • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
    • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
    Read full review

    Screenshots

    Add comparison