What users are saying about
2 Ratings
2 Ratings
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Score 9.3 out of 100
39 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
SAP Business ByDesign
Customer data management / contact management
17hats
9.0
SAP Business ByDesign
Workflow management
17hats
9.0
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
SAP Business ByDesign
Contract management
17hats
10.0
SAP Business ByDesign
Quote & order management
17hats
10.0
SAP Business ByDesign
Interaction tracking
17hats
8.0
SAP Business ByDesign

Customer Service & Support

17hats
8.0
SAP Business ByDesign
Case management
17hats
8.0
SAP Business ByDesign

Marketing Automation

17hats
8.0
SAP Business ByDesign
Lead management
17hats
8.0
SAP Business ByDesign

CRM Project Management

17hats
9.5
SAP Business ByDesign
Task management
17hats
9.0
SAP Business ByDesign
Billing and invoicing management
17hats
10.0
SAP Business ByDesign

Customization

17hats
8.0
SAP Business ByDesign
9.0
Custom fields
17hats
8.0
SAP Business ByDesign
API for custom integration
17hats
SAP Business ByDesign
9.0
Plug-ins
17hats
SAP Business ByDesign
9.0

Security

17hats
9.5
SAP Business ByDesign
9.3
Single sign-on capability
17hats
10.0
SAP Business ByDesign
9.0
Role-based user permissions
17hats
9.0
SAP Business ByDesign
9.5

Integrations with 3rd-party Software

17hats
8.0
SAP Business ByDesign
Marketing automation
17hats
8.0
SAP Business ByDesign

Platform

17hats
8.0
SAP Business ByDesign
Mobile access
17hats
8.0
SAP Business ByDesign

Payroll Management

17hats
SAP Business ByDesign
8.4
Benefit plan administration
17hats
SAP Business ByDesign
4.5
Direct deposit files
17hats
SAP Business ByDesign
9.1
Salary revision and increment management
17hats
SAP Business ByDesign
10.0
Reimbursement management
17hats
SAP Business ByDesign
10.0

Reporting & Analytics

17hats
SAP Business ByDesign
9.0
Dashboards
17hats
SAP Business ByDesign
8.5
Standard reports
17hats
SAP Business ByDesign
9.0
Custom reports
17hats
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

17hats
SAP Business ByDesign
8.6
Accounts payable
17hats
SAP Business ByDesign
9.0
Accounts receivable
17hats
SAP Business ByDesign
9.0
Global Financial Support
17hats
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
17hats
SAP Business ByDesign
9.0
Intercompany Accounting
17hats
SAP Business ByDesign
8.5
Localizations
17hats
SAP Business ByDesign
8.0
Journals and Reconciliations
17hats
SAP Business ByDesign
8.5
Enterprise Accounting
17hats
SAP Business ByDesign
9.0
Configurable Accounting
17hats
SAP Business ByDesign
9.0
Centralized Rules Framework
17hats
SAP Business ByDesign
8.0
Standardized Processes
17hats
SAP Business ByDesign
8.0

Inventory Management

17hats
SAP Business ByDesign
9.0
Inventory tracking
17hats
SAP Business ByDesign
9.0
Automatic reordering
17hats
SAP Business ByDesign
10.0
Location management
17hats
SAP Business ByDesign
8.0
Manufacturing module
17hats
SAP Business ByDesign
9.0

Order Management

17hats
SAP Business ByDesign
8.4
Pricing
17hats
SAP Business ByDesign
9.0
Order entry
17hats
SAP Business ByDesign
9.0
Credit card processing
17hats
SAP Business ByDesign
4.5
Cost of goods sold
17hats
SAP Business ByDesign
9.0
Order Orchestration
17hats
SAP Business ByDesign
9.0
End-to-end order visibility
17hats
SAP Business ByDesign
10.0
Order exception Resolution
17hats
SAP Business ByDesign
8.0

Subledger and Financial Process

17hats
SAP Business ByDesign
9.0
Automated Invoice Processing
17hats
SAP Business ByDesign
9.0
Shared Services Payments
17hats
SAP Business ByDesign
9.0
Billings Management
17hats
SAP Business ByDesign
8.5
Customer Receipt Applications
17hats
SAP Business ByDesign
9.0
Customer Collections
17hats
SAP Business ByDesign
9.0
Revenue Recognition
17hats
SAP Business ByDesign
9.0
Cash Management
17hats
SAP Business ByDesign
9.0
Asset Management
17hats
SAP Business ByDesign
9.0
Travel & Expense Management
17hats
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
17hats
SAP Business ByDesign
10.0
Period Close
17hats
SAP Business ByDesign
9.0
Transactions Tax
17hats
SAP Business ByDesign
8.0
Subledger Reconciliations
17hats
SAP Business ByDesign
9.0

Project Financial Management

17hats
SAP Business ByDesign
9.0
Budgeting and Forecasting
17hats
SAP Business ByDesign
10.0
Project Costing
17hats
SAP Business ByDesign
9.0
Cost Capture
17hats
SAP Business ByDesign
9.0
Capital Project Management
17hats
SAP Business ByDesign
9.0
Customer Invoicing
17hats
SAP Business ByDesign
9.0
Customer Contract Compliance
17hats
SAP Business ByDesign
8.0
Project Revenue Recognition
17hats
SAP Business ByDesign
9.0
Project Financial Performance Analysis
17hats
SAP Business ByDesign
9.0
Project Financials Dashboard
17hats
SAP Business ByDesign
9.0
Real-time Financial Reporting
17hats
SAP Business ByDesign
9.0
Embedded Business Intelligence
17hats
SAP Business ByDesign
9.0
Project Planning Collaboration
17hats
SAP Business ByDesign
9.0

Project Execution Management

17hats
SAP Business ByDesign
8.3
Project Planning and Scheduling
17hats
SAP Business ByDesign
9.0
Project Manager Dashboard
17hats
SAP Business ByDesign
9.0
Resource Manager Dashboard
17hats
SAP Business ByDesign
8.0
Task Insight for Project Managers
17hats
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
17hats
SAP Business ByDesign
8.0
Team Member Task Collaboration
17hats
SAP Business ByDesign
8.0
Real-Time Project Reporting
17hats
SAP Business ByDesign
8.0

Grants Management

17hats
SAP Business ByDesign
10.0
Award Lifecycle Management
17hats
SAP Business ByDesign
10.0
Spending Control
17hats
SAP Business ByDesign
10.0
Billing
17hats
SAP Business ByDesign
10.0

Procurement

17hats
SAP Business ByDesign
8.0
Sourcing Analysis
17hats
SAP Business ByDesign
8.0
Bids Analyzed and Compared
17hats
SAP Business ByDesign
8.0
Invoice Automated Matching
17hats
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
17hats
SAP Business ByDesign
8.0
Spend Compliance Management
17hats
SAP Business ByDesign
8.0
Supplier Management
17hats
SAP Business ByDesign
8.0

Logistics

17hats
SAP Business ByDesign
9.0
Inventory Visibility
17hats
SAP Business ByDesign
9.0
Warehouse Workforce Management
17hats
SAP Business ByDesign
9.0

Manufacturing

17hats
SAP Business ByDesign
8.9
Production Process Design
17hats
SAP Business ByDesign
9.0
Supply Chain Business Flows
17hats
SAP Business ByDesign
9.0
Production Management
17hats
SAP Business ByDesign
9.0
Contracted Manufacturing Management
17hats
SAP Business ByDesign
10.0
Configuration Management
17hats
SAP Business ByDesign
8.0
Work Definition
17hats
SAP Business ByDesign
10.0
Work Execution
17hats
SAP Business ByDesign
8.0
Advanced Fulfillment
17hats
SAP Business ByDesign
8.0
Manufacturing Costs
17hats
SAP Business ByDesign
9.0

Supply Chain

17hats
SAP Business ByDesign
8.5
Forecasting
17hats
SAP Business ByDesign
9.0
Inventory Planning
17hats
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
17hats
SAP Business ByDesign
8.0
Performance Monitoring
17hats
SAP Business ByDesign
8.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

17hats

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

17hats

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

17hats
9.0
SAP Business ByDesign
9.5

Likelihood to Renew

17hats
SAP Business ByDesign
9.0

Usability

17hats
SAP Business ByDesign
8.0

Support Rating

17hats
8.0
SAP Business ByDesign
9.0

Implementation Rating

17hats
SAP Business ByDesign
8.0

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