What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.4 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Integrations with 3rd-party Software
- 17hats and Tour de Force CRM are tied in 2 feature sets: Security, Platform
Sales Force Automation
9.5
17hats
95%

6.4
Tour de Force CRM
64%
17hats ranks higher in 5/9 features
17hats ranks higher in 5/9 features
Customer data management / contact management
9.9
99%
2 Ratings
10.0
100%
1 Rating
Workflow management
9.9
99%
2 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating
1.0
10%
1 Rating
Contract management
10.0
100%
2 Ratings
N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating
5.0
50%
1 Rating
Interaction tracking
8.0
80%
1 Rating
7.0
70%
1 Rating
Territory management
N/A
0 Ratings
10.0
100%
1 Rating
Opportunity management
N/A
0 Ratings
10.0
100%
1 Rating
Channel / partner relationship management
N/A
0 Ratings
2.0
20%
1 Rating
Customer Service & Support
8.0
17hats
80%

5.5
Tour de Force CRM
55%
Tour de Force CRM ranks higher in 2/2 features
Tour de Force CRM ranks higher in 2/2 features
Case management
8.0
80%
1 Rating
8.0
80%
1 Rating
Help desk management
N/A
0 Ratings
3.0
30%
1 Rating
Marketing Automation
8.0
17hats
80%

4.0
Tour de Force CRM
40%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Lead management
8.0
80%
1 Rating
7.0
70%
1 Rating
Email marketing
N/A
0 Ratings
1.0
10%
1 Rating
CRM Project Management
9.5
17hats
95%

3.7
Tour de Force CRM
37%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating
1.0
10%
1 Rating
Billing and invoicing management
10.0
100%
2 Ratings
7.0
70%
1 Rating
Reporting
N/A
0 Ratings
3.0
30%
1 Rating
Customization
9.9
17hats
99%

6.0
Tour de Force CRM
60%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Custom fields
9.8
98%
2 Ratings
6.0
60%
1 Rating
Custom objects
10.0
100%
1 Rating
N/A
0 Ratings
API for custom integration
N/A
0 Ratings
6.0
60%
1 Rating
Security
9.5
17hats
95%

9.5
Tour de Force CRM
95%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating
10.0
100%
1 Rating
Role-based user permissions
9.0
90%
1 Rating
9.0
90%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%

3.0
Tour de Force CRM
30%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating
3.0
30%
1 Rating
Platform
8.0
17hats
80%

8.0
Tour de Force CRM
80%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating
8.0
80%
1 Rating
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A

8.0
Tour de Force CRM
80%
Tour de Force CRM ranks higher in 3/3 features
Tour de Force CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
8.0
80%
1 Rating
Pipeline visualization
N/A
0 Ratings
8.0
80%
1 Rating
Customizable reports
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

7.0
Tour de Force CRM
70%
1 Rating
Usability
9.0
17hats
90%
1 Rating

Tour de Force CRM
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

Tour de Force CRM
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
- We can quickly see Customers sales for the week, month, year, and past years.
- We can get deep into the data of a customers sales history and what they are or aren't buying.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
- There's too much data, and sales people have trouble finding what they need.
- It can be hard for IT or sales manager to manage all the data in an informational way.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Tour de Force CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Tour de Force CRM Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Tour de Force CRM
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
- Better customer visibility.
- We have better customer rating for finding top and bottom customers based on orders.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees