17hats vs Tour de Force CRM

Likelihood to Recommend

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

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Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

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Feature Rating Comparison

17hats

Tour de Force CRM

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

17hats

Tour de Force CRM

Case management

Help desk management

17hats

Tour de Force CRM

Lead management

Email marketing

17hats

Tour de Force CRM

Task management

Billing and invoicing management

Reporting

17hats

Tour de Force CRM

Custom fields

Custom objects

API for custom integration

17hats

Tour de Force CRM

Single sign-on capability

Role-based user permissions

17hats

Tour de Force CRM

Marketing automation

17hats

Tour de Force CRM

Mobile access

17hats

Tour de Force CRM

Forecasting

Pipeline visualization

Customizable reports

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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We can quickly see Customers sales for the week, month, year, and past years.
We can get deep into the data of a customers sales history and what they are or aren't buying.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

There's too much data, and sales people have trouble finding what they need.
It can be hard for IT or sales manager to manage all the data in an informational way.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

17hats 8.0

Based on 2 answers

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.

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Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Better customer visibility.
We have better customer rating for finding top and bottom customers based on orders.

Read full review

Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

17hats Editions & Modules

Edition

Starting Price	$45.00¹

Per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Tour de Force CRM Editions & Modules

—

Additional Pricing Details

—

Rating Summary

17hats

Tour de Force CRM

17hats

Tour de Force CRM

17hats

Tour de Force CRM

Likelihood to Recommend

17hats

Tour de Force CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

Case management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Custom fields

Custom objects

API for custom integration

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Forecasting

Pipeline visualization

Customizable reports

Pros

17hats

Tour de Force CRM

Cons

17hats

Tour de Force CRM

Usability

17hats

Tour de Force CRM

Support Rating

17hats

Tour de Force CRM

Alternatives Considered

17hats

Tour de Force CRM

Return on Investment

17hats

Tour de Force CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

17hats Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Tour de Force CRM Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison