17hats vs Tour de Force CRM

What users are saying about

Score 9.1 out of 10

Based on 7 reviews and ratings

Score 3.4 out of 10

Based on 7 reviews and ratings

Feature Set Ratings

17hats ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Integrations with 3rd-party Software
17hats and Tour de Force CRM are tied in 2 feature sets: Security, Platform

Sales Force Automation

9.5

17hats

95%

6.4

Tour de Force CRM

64%

17hats ranks higher in 5/9 features

Customer data management / contact management

9.9

99%

2 Ratings

10.0

100%

1 Rating

Workflow management

9.9

99%

2 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

1 Rating

1.0

10%

1 Rating

Contract management

10.0

100%

2 Ratings

N/A

0 Ratings

Quote & order management

10.0

100%

1 Rating

5.0

50%

1 Rating

Interaction tracking

8.0

80%

1 Rating

7.0

70%

1 Rating

Territory management

N/A

0 Ratings

10.0

100%

1 Rating

Opportunity management

N/A

0 Ratings

10.0

100%

1 Rating

Channel / partner relationship management

N/A

0 Ratings

2.0

20%

1 Rating

Customer Service & Support

8.0

17hats

80%

5.5

Tour de Force CRM

55%

Tour de Force CRM ranks higher in 2/2 features

Case management

8.0

80%

1 Rating

8.0

80%

1 Rating

Help desk management

N/A

0 Ratings

3.0

30%

1 Rating

Marketing Automation

8.0

17hats

80%

4.0

Tour de Force CRM

40%

17hats ranks higher in 1/2 features

Lead management

8.0

80%

1 Rating

7.0

70%

1 Rating

Email marketing

N/A

0 Ratings

1.0

10%

1 Rating

CRM Project Management

9.5

17hats

95%

3.7

Tour de Force CRM

37%

17hats ranks higher in 2/3 features

Task management

9.0

90%

1 Rating

1.0

10%

1 Rating

Billing and invoicing management

10.0

100%

2 Ratings

7.0

70%

1 Rating

Reporting

N/A

0 Ratings

3.0

30%

1 Rating

Customization

9.9

17hats

99%

6.0

Tour de Force CRM

60%

17hats ranks higher in 2/3 features

Custom fields

9.8

98%

2 Ratings

6.0

60%

1 Rating

Custom objects

10.0

100%

1 Rating

N/A

0 Ratings

API for custom integration

N/A

0 Ratings

6.0

60%

1 Rating

Security

9.5

17hats

95%

9.5

Tour de Force CRM

95%

17hats ranks higher in 2/2 features

Single sign-on capability

10.0

100%

1 Rating

10.0

100%

1 Rating

Role-based user permissions

9.0

90%

1 Rating

9.0

90%

1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

3.0

Tour de Force CRM

30%

17hats ranks higher in 1/1 features

Marketing automation

8.0

80%

1 Rating

3.0

30%

1 Rating

Platform

8.0

17hats

80%

8.0

Tour de Force CRM

80%

17hats ranks higher in 1/1 features

Mobile access

8.0

80%

1 Rating

8.0

80%

1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported

N/A

8.0

Tour de Force CRM

80%

Tour de Force CRM ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

8.0

80%

1 Rating

Pipeline visualization

N/A

0 Ratings

8.0

80%

1 Rating

Customizable reports

N/A

0 Ratings

8.0

80%

1 Rating

Attribute Ratings

17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%

2 Ratings

7.0

Tour de Force CRM

70%

1 Rating

Usability

9.0

17hats

90%

1 Rating

Tour de Force CRM

N/A

0 Ratings

Support Rating

8.0

17hats

80%

3 Ratings

Tour de Force CRM

N/A

0 Ratings

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

We can quickly see Customers sales for the week, month, year, and past years.
We can get deep into the data of a customers sales history and what they are or aren't buying.

Read full review

Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

There's too much data, and sales people have trouble finding what they need.
It can be hard for IT or sales manager to manage all the data in an informational way.

Read full review

Mike Bursack

Technical Operations Manager

Clock Medical SupplyHospital & Health Care, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$45 per month

17hats Editions & Modules

Edition

Starting Price	$45.00¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

Tour de Force CRM Editions & Modules

—

Additional Pricing Details

—

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic