What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 3 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.2 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Feature Rating Comparison
Sales Force Automation
17hats
9.3
Tour de Force CRM
6.4
Customer data management / contact management
17hats
9.5
Tour de Force CRM
10.0
Workflow management
17hats
9.5
Tour de Force CRM
—
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Tour de Force CRM
1.0
Contract management
17hats
10.0
Tour de Force CRM
—
Quote & order management
17hats
10.0
Tour de Force CRM
5.0
Interaction tracking
17hats
8.0
Tour de Force CRM
7.0
Territory management
17hats
—
Tour de Force CRM
10.0
Opportunity management
17hats
—
Tour de Force CRM
10.0
Channel / partner relationship management
17hats
—
Tour de Force CRM
2.0
Customer Service & Support
17hats
8.0
Tour de Force CRM
5.5
Case management
17hats
8.0
Tour de Force CRM
8.0
Help desk management
17hats
—
Tour de Force CRM
3.0
Marketing Automation
17hats
8.0
Tour de Force CRM
4.0
Lead management
17hats
8.0
Tour de Force CRM
7.0
Email marketing
17hats
—
Tour de Force CRM
1.0
CRM Project Management
17hats
9.5
Tour de Force CRM
3.7
Task management
17hats
9.0
Tour de Force CRM
1.0
Billing and invoicing management
17hats
10.0
Tour de Force CRM
7.0
Reporting
17hats
—
Tour de Force CRM
3.0
Customization
17hats
9.5
Tour de Force CRM
6.0
Custom fields
17hats
9.0
Tour de Force CRM
6.0
Custom objects
17hats
10.0
Tour de Force CRM
—
API for custom integration
17hats
—
Tour de Force CRM
6.0
Security
17hats
9.5
Tour de Force CRM
9.5
Single sign-on capability
17hats
10.0
Tour de Force CRM
10.0
Role-based user permissions
17hats
9.0
Tour de Force CRM
9.0
Integrations with 3rd-party Software
17hats
8.0
Tour de Force CRM
3.0
Marketing automation
17hats
8.0
Tour de Force CRM
3.0
Platform
17hats
8.0
Tour de Force CRM
8.0
Mobile access
17hats
8.0
Tour de Force CRM
8.0
CRM Reporting & Analytics
17hats
—
Tour de Force CRM
8.0
Forecasting
17hats
—
Tour de Force CRM
8.0
Pipeline visualization
17hats
—
Tour de Force CRM
8.0
Customizable reports
17hats
—
Tour de Force CRM
8.0
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
- We can quickly see Customers sales for the week, month, year, and past years.
- We can get deep into the data of a customers sales history and what they are or aren't buying.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
- There's too much data, and sales people have trouble finding what they need.
- It can be hard for IT or sales manager to manage all the data in an informational way.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Tour de Force CRM
Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Tour de Force CRM
- Better customer visibility.
- We have better customer rating for finding top and bottom customers based on orders.
Technical Operations Manager
Clock Medical SupplyHospital & Health Care, 11-50 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- Per Month
Additional Pricing Details
—Tour de Force CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Tour de Force CRM Editions & Modules
—