17Track vs. Webex Contact Center
17Track vs. Webex Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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17Track | N/A | 17TRACK is a package tracking platform that enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple express couriers such as DHL, Fedex, UPS, TNT. As well as multiple popular carriers such as GLS, ARAMEX, DPD, TOLL, etc. It also integrated many more e-Commerce carriers worldwide. | N/A | |
Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A |
17Track | Webex Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
17Track | Webex Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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17Track | Webex Contact Center | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
17Track | Webex Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (30 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
17Track | Webex Contact Center | |
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Likelihood to Recommend | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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Pros | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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Cons | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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Usability | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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Alternatives Considered | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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Return on Investment | ![]() Demon Network Tech Co., Ltd (17Track) No answers on this topic | Cisco
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ScreenShots | Webex Contact Center Screenshots |