What users are saying about
23 Ratings
1 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.3 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

If you need an ecommerce, email marketing and affiliate program - it is great to have this all in one solution. Larger businesses with many employees in remote locations may need a different solution. If you do not need ecommerce or affiliate, you can use a lower cost program that costs less. The learning curve is short for a solo entrepreneur with some technical knowledge.
Karen Repoli profile photo

ecomdash

We have recommended ecomdash to many people that sell on multiple channels. It is too advanced for stores that maybe only sell in two places, but once you get multiple channels going, we think it's the most comprehensive platform for the price.
Sander Kallshian profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
ecomdash
Product catalog & listings
1ShoppingCart
7.5
ecomdash
Product management
1ShoppingCart
8.0
ecomdash
Bulk product upload
1ShoppingCart
9.0
ecomdash
Branding
1ShoppingCart
7.5
ecomdash
Mobile storefront
1ShoppingCart
9.0
ecomdash
Product variations
1ShoppingCart
9.0
ecomdash
Website integration
1ShoppingCart
7.0
ecomdash
Visual customization
1ShoppingCart
7.0
ecomdash
CMS
1ShoppingCart
7.0
ecomdash

Online Shopping Cart

1ShoppingCart
8.0
ecomdash
Abandoned cart recovery
1ShoppingCart
9.0
ecomdash
Checkout user experience
1ShoppingCart
7.0
ecomdash

Online Payment System

1ShoppingCart
7.5
ecomdash
eCommerce security
1ShoppingCart
7.5
ecomdash

eCommerce Marketing

1ShoppingCart
7.5
ecomdash
Promotions & discounts
1ShoppingCart
8.0
ecomdash
Personalized recommendations
1ShoppingCart
7.5
ecomdash
SEO
1ShoppingCart
7.0
ecomdash

eCommerce Business Management

1ShoppingCart
9.0
ecomdash
Multi-site management
1ShoppingCart
9.0
ecomdash
Order processing
1ShoppingCart
9.0
ecomdash
Inventory management
1ShoppingCart
9.0
ecomdash
Shipping
1ShoppingCart
9.0
ecomdash
Custom functionality
1ShoppingCart
9.0
ecomdash

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
  • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
  • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
Sander Kallshian profile photo

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Eliza Hammesfahr Ceci profile photo
  • The platform is highly capable, which means it can also be confusing and there is a learning curve. Thankfully they have a pretty extensive knowledge base.
  • They integrate natively with a select number of 3rd party services, but there are some notable large companies missing from the list that integrate with most other platforms. More integrations would be highly appreciated.
  • Pricing is based on the volume of orders, with a fairly low threshold for the cheapest plan. I'd like to see more features added to the plans that cost more so you don't just feel like you're being charged for having more customers.
Sander Kallshian profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
ecomdash10.0
Based on 1 answer
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
Sander Kallshian profile photo

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
eComdash is more advanced and more customizable than the other platforms we've tried, and pricing is competitive.
Sander Kallshian profile photo

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • By reducing the overselling of products, we have saved time on customer service and inventory adjustments.
  • Customer service at ecomdash is very helpful and knowledgable, which saves us time lost in learning things or fixing issues.
Sander Kallshian profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ecomdash

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50
Additional Pricing Details
Ecomdash starts at $50/Month.