1ShoppingCart vs ecomdash

• Email Marketing - Easy to use templates but you can also use your custom html template.
• Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
• Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
• Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.

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• Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
• Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
• Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.

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• I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
• When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
• Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!

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• User interface. The whole thing feels clunky.
• Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.

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• Increased employee efficiency
• Integration of shopping cart in website
• Better customer service
• Improved brand visiability

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• Allowed us to keep inventory in sync across multiple platforms preventing overselling.
• Allowed us to sync inventory from multiple warehouses.

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