365Ticketing vs. HappyFox Help Desk
365Ticketing vs. HappyFox Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
HappyFox Help Desk | N/A | HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. Community forums feature help customers help each other and connect. Mobile versions of Happyfox provide support on the move. | $29 per user/per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
365Ticketing | HappyFox Help Desk | |
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Ask people about this product | See helpful people who have experience with this product | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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365Ticketing | HappyFox Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | HappyFox Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
365Ticketing | HappyFox Help Desk | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
Likelihood to Renew | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Tenmiles Corporation |
ScreenShots | 365Ticketing Screenshots |