Abas ERP vs. Infor VISUAL

ABAS by far offers the most bang for the buck. We are able to handle all of our business functions through ABAS and also have additional features like Business Apps, Business Intelligence, Vendor and Customer portals, as well as many other features that many other ERP packages didn't have. It has allowed us to consolidate our software packages and also provide visibility since everything is now connected.

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I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.

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• Ability to drill down information from one screen to another
• Allows creation of various custom fields screens and reports
• Availability of "demo" system where one can test new functionality without affecting "Live Abas ERP"

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• Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
• Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
• Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.

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• ABAS is headquartered in Germany with a US based headquarters in Virginia. Some of the programming structures were based on European methods that differed somewhat from the way business is done in the US. ABAS-USA has worked to modify the system so that it is in tune with US business practices and has made great strides in this effort. For the average user, the structures may go unnoticed, but for the more advanced user, some of the field names that are used for advanced reporting might be in German. However, ABAS-USA has recently been updating the programming language to be fully in English.
• Because ABAS is growing rapidly, more complex customizations might take longer to complete than normal. ABAS appears to be bringing on even more technicians to handle the increased workload so the concern is waning.

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• VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
• If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.

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Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.

Because of use cases and easy implementation and the vertical and horizontal scaling.

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As we have seen the live environment and the use cases where we implement.

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Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.

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These other software packages all have strengths but for what we were looking for in one system, to handle most of our business processes, but also allow the flexibility to be customized (without the need to be placed on a "like to have" waiting list), ABAS gave us that ability, hands down.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.

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Independently Invited by TrustRadius

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• Abas ERP has had positive impact on our overall business objectives.

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• I cannot comment on business impact.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info