37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 37 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 15 reviews and ratings
Feature Set Ratings
Project Management

Accelo
Feature Set Not Supported
N/A
9.0
Infinity
90%
Infinity ranks higher in 4/4 features
Infinity ranks higher in 4/4 features
Task Management

N/A
0 Ratings
10.0
100%
1 Rating
Team Collaboration

N/A
0 Ratings
10.0
100%
1 Rating
Document Management

N/A
0 Ratings
8.0
80%
1 Rating
Mobile Access

N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- Infinity is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.8
Accelo
88%
8 Ratings
10.0
Infinity
100%
1 Rating
Likelihood to Renew

9.0
Accelo
90%
1 Rating
Infinity
N/A
0 Ratings
Usability

7.0
Accelo
70%
1 Rating
Infinity
N/A
0 Ratings
Performance

10.0
Accelo
100%
2 Ratings
Infinity
N/A
0 Ratings
Support Rating

7.5
Accelo
75%
5 Ratings
10.0
Infinity
100%
2 Ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
Infinity
If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesInfinity
- Beautiful UI.
- Really customizable to your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesCons
Accelo
- Accelo is excellent on the adaptation to its deep functionalities.
- Managing multiple project is very challenging.
- Not easy to collect multiple reports across platforms.
.NET Software Engineer
JFrogComputer Software, 501-1000 employees
Infinity
- No webhook support (yet).
- No formula functions (yet).

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per user
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.Infinity
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Infinity Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
Infinity
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.5
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
Infinity
Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesAlternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
President
Strider Inc.Marketing and Advertising, 1-10 employees
Infinity
These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesReturn on Investment
Accelo
- It substantially reduced the number of systems we use to run our business.
- It reduced the need to train our staff on a variety of platforms.
- It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
Infinity
- Saves time.
- Because of customization, it allows me to create different workflows depending on the project.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employees