Accruent Vx Suite vs. ServiceNow Customer Service Management
Accruent Vx Suite vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Accruent Vx Suite | N/A | Integrated facility management solutions to support facility, asset, field service, energy and refrigerant management. And vx Observe IoT remote monitoring helps to maximize energy efficiencies over time. | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Accruent Vx Suite | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Accruent Vx Suite | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Accruent Vx Suite | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Accruent Vx Suite | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Accruent No answers on this topic | ServiceNow |
Pros | Accruent No answers on this topic | ServiceNow |
Cons | Accruent No answers on this topic | ServiceNow |
Usability | Accruent No answers on this topic | ServiceNow |
Support Rating | Accruent No answers on this topic | ServiceNow |
Alternatives Considered | Accruent No answers on this topic | ServiceNow |
Return on Investment | Accruent No answers on this topic | ServiceNow |
ScreenShots |