What users are saying about
5 Ratings
5 Ratings
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Score 3.3 out of 100
7 Ratings
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Score 3.7 out of 100

Likelihood to Recommend

Acctivate

This software is not user-friendly at all. Unless you have a solid background in computers or IT, you can muddle through it. It does have a great search engine and has several options for creating reports.
Michael Searles | TrustRadius Reviewer

DEAR Inventory

The software was well suited to small businesses who manufacture and sell on line and who have to manage batch codes however they are now pricing themselves out of the market. Customer service is terrible
Edward Taylor | TrustRadius Reviewer

Pros

Acctivate

  • User availability
  • search functions
Michael Searles | TrustRadius Reviewer

DEAR Inventory

  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer

Cons

Acctivate

  • Not user friendly.
  • Hard to maintain on the back end
  • Seems old and clunky.
Michael Searles | TrustRadius Reviewer

DEAR Inventory

  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acctivate

No score
No answers yet
No answers on this topic

DEAR Inventory

DEAR Inventory 9.1
Based on 1 answer
It does what it says on the tin.
John Cotter | TrustRadius Reviewer

Support Rating

Acctivate

No score
No answers yet
No answers on this topic

DEAR Inventory

DEAR Inventory 1.0
Based on 2 answers
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acctivate

Acctivate is at the bottom of the list. It is old and outdated.
Michael Searles | TrustRadius Reviewer

DEAR Inventory

  • DEAR does what it says on the tin. We see great feedback from our peers.
  • Unleashed, I found support poor (but over two years ago).
  • Linnworks - No Xero integration by Xero recommended API and very expensive by other third party SAP Business 1 is in a different league, but the cost is also [expensive].
John Cotter | TrustRadius Reviewer

Return on Investment

Acctivate

  • Very slow
  • Outdated
  • Hard to maintain
Michael Searles | TrustRadius Reviewer

DEAR Inventory

  • Lost company time
  • Effective inventory management
  • Mostly does the job it's supposed to
Anonymous | TrustRadius Reviewer

Pricing Details

Acctivate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acctivate Editions & Modules

Additional Pricing Details

DEAR Inventory

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DEAR Inventory Editions & Modules

Edition
Monthly$2491
Annually$2,7392
  1. per month
  2. per year
Additional Pricing Details

Add comparison