Likelihood to Recommend The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
Read full review The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
Read full review Pros Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes. Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection. Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use. Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Backup of virtual machines. Upload to Cloud backups. Recovery of databases backed up through HYCU. Read full review Cons They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite. They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now. Read full review The rollout of the file level backup is still not there. The Restore from the Cloud function is not ideal and needs lots of work. Backups being in native format would be nice for certain files. Read full review Likelihood to Renew The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Usability the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
Read full review Support Rating We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read full review I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
Read full review Alternatives Considered We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Read full review I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products
Read full review Return on Investment You have to watch for storage creep. The cost for storage can get away from you if you are not careful. We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23% Read full review We have saved a few SQL issues and recovered data that could have been corrupted. Applications and files have a place in the cloud in case the need is there for other depts. Restoring across datacenters is possible with HYCU saving us time and money to do so. Read full review ScreenShots