What users are saying about

ActiveCollab

18 Ratings

ActiveCollab

18 Ratings
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Score 7.8 out of 101

FinancialForce PSA

14 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

ActiveCollab

We have a marketing company. If you are an agency of any size and work with clients, it's easy to give your clients full access to whatever you want them to see. We allow our clients to see how their projects/tasks are going, but there is even a hidden from clients button on any task that allows you to give full visibility into any task for any and all clients.
Chris Lesner profile photo

FinancialForce PSA

It would seem to be well suited for an organization that has standard products/customer requirements. Our organization, however, creates customized solutions for our clients, which can be difficult to track using FinancialForce PSA. We have had to perform many customizations to FinancialForce PSA in order to be able to capture the correct data and report on that data.
Luke Fitzwater profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
FinancialForce PSA
8.6
Task Management
ActiveCollab
9.3
FinancialForce PSA
8.4
Resource Management
ActiveCollab
7.5
FinancialForce PSA
8.7
Gantt Charts
ActiveCollab
6.1
FinancialForce PSA
7.9
Scheduling
ActiveCollab
6.5
FinancialForce PSA
8.4
Workflow Automation
ActiveCollab
7.0
FinancialForce PSA
9.2
Team Collaboration
ActiveCollab
8.6
FinancialForce PSA
8.7
Support for Agile Methodology
ActiveCollab
6.7
FinancialForce PSA
8.5
Support for Waterfall Methodology
ActiveCollab
7.0
FinancialForce PSA
8.5
Document Management
ActiveCollab
8.9
FinancialForce PSA
8.8
Email integration
ActiveCollab
8.0
FinancialForce PSA
8.8
Mobile Access
ActiveCollab
6.8
FinancialForce PSA
8.3
Timesheet Tracking
ActiveCollab
8.5
FinancialForce PSA
9.1
Change request and Case Management
ActiveCollab
5.3
FinancialForce PSA
8.8
Budget and Expense Management
ActiveCollab
7.1
FinancialForce PSA
8.8

Professional Services Automation

ActiveCollab
6.3
FinancialForce PSA
8.3
Quotes/estimates
ActiveCollab
5.8
FinancialForce PSA
8.3
Invoicing
ActiveCollab
6.6
FinancialForce PSA
7.9
Project & financial reporting
ActiveCollab
7.7
FinancialForce PSA
8.1
Integration with accounting software
ActiveCollab
5.1
FinancialForce PSA
8.7

Pros

  • Very nice interface for all user roles in the system.
  • Effective notification of pending tasks and optimal management of the equipment.
  • Organized work flow, productive tasks and correct execution.
  • Creation of filters to better locate artifacts for daily use.
Daniel Pacheco profile photo
  • Makes managing resources in a large organization much easier.
  • Reporting and tracking of backlog, tasks and schedules.
  • Timecard entry and billing.
Chris Gardner profile photo

Cons

  • It is confusing when a review is made, before buying the product.
  • It lacks animation and pleasant forms for the user.
  • Does not allow effective communication when activities are reported. Since it does not provide a direct message chat.
  • The reports that are generated are basic, they do not have personalization characteristics.
Daniel Pacheco profile photo
  • The lightning user experience is not ready for novice users as of Feb 2017
  • The modules are very integrated which is great, but we are still using Changepoint for project financials which makes breaking Fin Force into modules more challenging
Mike Jortberg profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 3 answers
We would renew but have been acquired and our parent company will drive the decisions around PSA systems
No photo available

Usability

No score
No answers yet
No answers on this topic
FinancialForce PSA8.0
Based on 2 answers
From my standpoint, FinancialForce PSA is relatively easy to use. As a System Administrator, I am able to maneuver around the software with ease. As a user of FinancialForce PSA, I am able to input my timecards and expense reports without any issues. I have received very positive and very negative feedback about using FinancialForce PSA, however, from users in other functional roles in my organization.
Luke Fitzwater profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 1 answer
We have maybe had 1-2 outages over 3 years.
No photo available

Performance

No score
No answers yet
No answers on this topic
FinancialForce PSA7.0
Based on 1 answer
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
No photo available

Support

No score
No answers yet
No answers on this topic
FinancialForce PSA9.0
Based on 3 answers
Pure customer support is fine and we have not needed much of it that I am aware of.
No photo available

In-Person Training

No answers on this topic
It was fine.
No photo available

Implementation

No score
No answers yet
No answers on this topic
FinancialForce PSA8.0
Based on 1 answer
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
No photo available

Alternatives Considered

Certainly, each of them has a particular advantage, which in the end makes it unique. ActiveCollab also belongs to a group of platforms created to be represented in particular, its way of project management is superior to JIRA or Trello. With this software, the work is more controlled and organized.
Daniel Pacheco profile photo
QuickBooks was faster and more user-friendly. However, we really needed a system that had EVERYTHING in it--instead of having 3 different systems.
Angel Rigsby profile photo

Return on Investment

  • We began to finish projects on time, which undoubtedly will influence the return of customers
Иван Шайхисламов profile photo
  • It replaced an homebuilt system, so it has decreased the amount of data entry and reduced errors.
  • Increased view into future company pipeline, backlog and planning.
Chris Gardner profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

FinancialForce PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
FinancialForce PSA Editions & Modules
FinancialForce PSA
Additional Pricing Details