What users are saying about
9 Ratings
37 Ratings
9 Ratings
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Score 9.3 out of 100
37 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • ActiveDocs is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

ActiveDocs

90%
4 Ratings
7.4

Hubdoc

74%
12 Ratings

Usability

9.0

ActiveDocs

90%
1 Rating

Hubdoc

N/A
0 Ratings

Performance

8.0

ActiveDocs

80%
2 Ratings

Hubdoc

N/A
0 Ratings

Support Rating

8.0

ActiveDocs

80%
2 Ratings
4.1

Hubdoc

41%
5 Ratings

Ease of integration

10.0

ActiveDocs

100%
1 Rating

Hubdoc

N/A
0 Ratings

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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Xero

If you're looking to automate categorization of expenses and help avoid human error, this is a good option. It takes a bit of dialing in at the onset but afterwards can be set to work very well on its own. Splitting invoices and other customizations was helpful in cases of large complicated invoices.
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Pros

ActiveDocs

  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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Xero

  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Cons

ActiveDocs

  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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Xero

  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Pricing Details

ActiveDocs

Starting Price

Editions & Modules

ActiveDocs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Hubdoc

    Starting Price

    $12 per month

    Editions & Modules

    Hubdoc editions and modules pricing
    EditionModules
    Starting Price$12.001

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    ActiveDocs

    Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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    Xero

    No answers on this topic

    Performance

    ActiveDocs

    The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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    Xero

    No answers on this topic

    Support Rating

    ActiveDocs

    ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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    Xero

    At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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    Alternatives Considered

    ActiveDocs

    In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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    Xero

    I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, no-strings-attached lifetime account for QuickBooks ProAdvisors. Had they not offered that, I would not have tried it or been writing this review. Great job on the partner program, Hubdoc!
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    Return on Investment

    ActiveDocs

    • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
    • Easy and quick editing.
    • Really flexible and simple to set up
    • Helped us achieve a much higher level of efficiency in our daily operations.
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    Xero

    • It made our scheduling more reliable because we have the documents we need more quickly
    • We have less annoying client contacts where we were traditionally constantly bugging them to send us documents
    • It has made the bill input process much more efficient, saving us time
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