What users are saying about

Paycom

95 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Paycom

95 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Paycom

Overall, it is one of the best systems I have worked with in m 22 years of Human Resource administration.
Carissa Bray profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Paycom
7.7
Employee demographic data
ADP Workforce Now
8.1
Paycom
7.3
Employment history
ADP Workforce Now
8.1
Paycom
7.2
Job profiles and administration
ADP Workforce Now
7.7
Paycom
8.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Paycom
7.6
Organizational charting
ADP Workforce Now
6.6
Paycom
7.2
Organization and location management
ADP Workforce Now
7.3
Paycom
8.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Paycom
8.1

Payroll Management

ADP Workforce Now
8.1
Paycom
8.2
Pay calculation
ADP Workforce Now
8.7
Paycom
8.2
Support for external payroll vendors
ADP Workforce Now
7.5
Paycom
8.6
Benefit plan administration
ADP Workforce Now
8.0
Paycom
7.3
Direct deposit files
ADP Workforce Now
8.6
Paycom
8.6
Salary revision and increment management
ADP Workforce Now
7.8
Paycom
8.1
Reimbursement management
ADP Workforce Now
7.7
Paycom
8.6

Leave and Attendance Management

ADP Workforce Now
8.1
Paycom
7.2
Approval workflow
ADP Workforce Now
8.1
Paycom
7.9
Balance details
ADP Workforce Now
8.1
Paycom
6.5
Annual carry-forward and encashment
ADP Workforce Now
8.1
Paycom
7.2

Employee Self Service

ADP Workforce Now
8.2
Paycom
7.9
View and generate pay and benefit information
ADP Workforce Now
8.8
Paycom
8.1
Update personal information
ADP Workforce Now
8.7
Paycom
8.3
View company policy documentation
ADP Workforce Now
8.6
Paycom
7.8
Employee recognition
ADP Workforce Now
7.6
Paycom
8.2
View job history
ADP Workforce Now
7.6
Paycom
7.0

Asset Management

ADP Workforce Now
6.0
Paycom
8.4
Tracking of all physical assets
ADP Workforce Now
6.0
Paycom
8.4

HR Reporting

ADP Workforce Now
7.0
Paycom
7.3
Report builder
ADP Workforce Now
7.1
Paycom
7.0
Pre-built reports
ADP Workforce Now
7.0
Paycom
7.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
Paycom
7.9

Onboarding

ADP Workforce Now
5.5
Paycom
8.2
New hire portal
ADP Workforce Now
6.1
Paycom
8.3
Manager tracking tools
ADP Workforce Now
4.9
Paycom
8.2

Performance and Goals

ADP Workforce Now
7.8
Paycom
7.7
Corporate goal setting
ADP Workforce Now
7.6
Paycom
8.3
Individual goal setting
ADP Workforce Now
7.9
Paycom
7.3
Line-of sight-visibility
ADP Workforce Now
7.7
Paycom
8.1
Performance tracking
ADP Workforce Now
7.9
Paycom
7.2

Performance Management

ADP Workforce Now
7.5
Paycom
8.2
Performance plans
ADP Workforce Now
7.6
Paycom
8.2
Performance improvement plans
ADP Workforce Now
7.5
Paycom
8.6
Review status tracking
ADP Workforce Now
7.7
Paycom
8.6
Review reminders
ADP Workforce Now
7.4
Paycom
7.7
Multiple review frequency
ADP Workforce Now
7.3
Paycom
8.0

Succession Planning

ADP Workforce Now
6.0
Paycom
8.4
Create succession plans/pools
ADP Workforce Now
5.8
Paycom
8.9
Candidate ranking
ADP Workforce Now
5.8
Paycom
8.3
Candidate search
ADP Workforce Now
6.3
Paycom
8.0
Candidate development
ADP Workforce Now
6.2
Paycom
8.2

Recruiting / ATS

ADP Workforce Now
6.7
Paycom
7.8
Job Requisition Management
ADP Workforce Now
7.9
Paycom
8.4
Company Website Posting
ADP Workforce Now
7.5
Paycom
7.6
Publish to Social Media
ADP Workforce Now
7.5
Paycom
8.0
Job Search Site Posting
ADP Workforce Now
6.7
Paycom
7.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Paycom
7.5
Applicant Tracking
ADP Workforce Now
7.3
Paycom
7.7
Notifications and Alerts
ADP Workforce Now
7.6
Paycom
7.6

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • The integration of the payroll and benefits systems are wonderful. The capability to update both instantaneously saves a great amount of time because when one part of the system is updated, the other part is updated as well. Fewer steps to complete a process than most integrated systems
  • The Documents part of the system saves a tremendous amount of time. In HR, we deal with a large amount of paper and the Documents section allows online housing of all paperwork which reduces the amount of time spent tracking down agreements, acknowledgments, performance-based documents, etc.
  • The payroll processing is very simple and easy to maneuver through. We have about 600 employees over 6 different company entities and it takes about 2 hours to run payroll from beginning to end. Great time saver
Carissa Bray profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • I have nothing negative to say about Paycom!
Jeanean South, MA, CFRE profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo
Paycom9.1
Based on 2 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Paycom9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

ADP Workforce Now6.2
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
Paycom9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Paycom9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
Before Paycom our company was using Time Force. It was a decent system but I remember having to contact payroll or HR to help me or make adjustments. I remember when we switched software thinking "ugh, now I have to adjust to a new system" but things have been so much smoother across the board since we started using Paycom, I love it!
Rebekah Madonia profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • I only oversee one of the smaller teams in our organization so I do not know this information. Our HR and payroll use more aspects of Paycom and would know the ROI. All I know is it makes my job as a supervisor simpler!
Rebekah Madonia profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Paycom

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details