What users are saying about
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504 Ratings
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112 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101

Paycom

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112 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Paycom

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.
Richard Gichangi profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Paycom
7.1
Employee demographic data
ADP Workforce Now
8.2
Paycom
6.9
Employment history
ADP Workforce Now
8.3
Paycom
7.0
Job profiles and administration
ADP Workforce Now
7.9
Paycom
7.9
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Paycom
7.0
Organizational charting
ADP Workforce Now
6.8
Paycom
6.5
Organization and location management
ADP Workforce Now
7.7
Paycom
7.5
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Paycom
7.3

Payroll Management

ADP Workforce Now
8.3
Paycom
7.6
Pay calculation
ADP Workforce Now
8.9
Paycom
7.5
Support for external payroll vendors
ADP Workforce Now
7.7
Paycom
8.4
Benefit plan administration
ADP Workforce Now
8.3
Paycom
7.1
Direct deposit files
ADP Workforce Now
8.8
Paycom
7.8
Salary revision and increment management
ADP Workforce Now
8.0
Paycom
7.2
Reimbursement management
ADP Workforce Now
8.3
Paycom
7.6

Leave and Attendance Management

ADP Workforce Now
8.5
Paycom
6.7
Approval workflow
ADP Workforce Now
8.3
Paycom
7.3
Balance details
ADP Workforce Now
8.6
Paycom
5.8
Annual carry-forward and encashment
ADP Workforce Now
8.6
Paycom
7.0

Employee Self Service

ADP Workforce Now
8.3
Paycom
7.3
View and generate pay and benefit information
ADP Workforce Now
8.8
Paycom
7.6
Update personal information
ADP Workforce Now
8.8
Paycom
7.8
View company policy documentation
ADP Workforce Now
8.7
Paycom
7.2
Employee recognition
ADP Workforce Now
7.7
Paycom
7.1
View job history
ADP Workforce Now
7.7
Paycom
6.6

Asset Management

ADP Workforce Now
6.0
Paycom
8.2
Tracking of all physical assets
ADP Workforce Now
6.0
Paycom
8.2

HR Reporting

ADP Workforce Now
7.2
Paycom
6.6
Report builder
ADP Workforce Now
7.3
Paycom
6.3
Pre-built reports
ADP Workforce Now
7.3
Paycom
6.4
Ability to combine HR data with external data
ADP Workforce Now
7.1
Paycom
7.2

Onboarding

ADP Workforce Now
5.5
Paycom
7.8
New hire portal
ADP Workforce Now
6.1
Paycom
7.7
Manager tracking tools
ADP Workforce Now
4.8
Paycom
7.8

Performance and Goals

ADP Workforce Now
7.7
Paycom
7.8
Corporate goal setting
ADP Workforce Now
7.5
Paycom
8.3
Individual goal setting
ADP Workforce Now
7.9
Paycom
7.5
Line-of sight-visibility
ADP Workforce Now
7.4
Paycom
8.1
Performance tracking
ADP Workforce Now
7.9
Paycom
7.5

Performance Management

ADP Workforce Now
7.0
Paycom
7.4
Performance plans
ADP Workforce Now
7.2
Paycom
7.4
Performance improvement plans
ADP Workforce Now
7.1
Paycom
7.5
Review status tracking
ADP Workforce Now
7.1
Paycom
7.5
Review reminders
ADP Workforce Now
6.9
Paycom
6.8
Multiple review frequency
ADP Workforce Now
6.7
Paycom
7.7

Succession Planning

ADP Workforce Now
6.0
Paycom
8.3
Create succession plans/pools
ADP Workforce Now
5.8
Paycom
8.8
Candidate ranking
ADP Workforce Now
5.8
Paycom
8.2
Candidate search
ADP Workforce Now
6.3
Paycom
8.0
Candidate development
ADP Workforce Now
6.2
Paycom
8.2

Recruiting / ATS

ADP Workforce Now
6.9
Paycom
7.9
Job Requisition Management
ADP Workforce Now
8.0
Paycom
8.4
Company Website Posting
ADP Workforce Now
8.0
Paycom
7.8
Publish to Social Media
ADP Workforce Now
7.8
Paycom
8.3
Job Search Site Posting
ADP Workforce Now
6.9
Paycom
7.8
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Paycom
7.8
Applicant Tracking
ADP Workforce Now
7.4
Paycom
7.9
Notifications and Alerts
ADP Workforce Now
7.8
Paycom
7.4

Pros

ADP Workforce Now

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo

Paycom

  • Talent Acquisition
  • Paycom provides a single system of record that does everything with cloud-based convenience. They provide tools for the entire employee life cycle. I can automate processes, gain workforce insight, and improve communication and accountability while reducing exposure to employment law violations.
  • Time and Labor Management
  • Paycom makes it easy to controlling labor costs, reducing time theft and eliminating errors in payroll.
  • Payroll
  • Paycom makes it simple to pay employees on time and accurately with expert solutions to every scenario.
  • Talent Management
  • Paycom links performance and compensation, which increased our employee satisfaction and retention! In Paycom’s all-in-one system, I have been able to implement fair and consistent compensation plans where performance directly impacts reward.
  • HR Management
  • With Paycom, we can automate processes, gain workforce insight, improve communication and accountability while reducing exposure to employment law violations. This has built a business culture that drives employee satisfaction, human capital efficiency and performance.
Jeanean South, MA, CFRE profile photo

Cons

ADP Workforce Now

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo

Paycom

  • It would be convenient if Paycom had the option to sync or send time-off requests to my Outlook calendar. I live and die by my work calendar and it would be a time saver to not have to create an event when someone will be out of town after approving their request in Paycom.
  • I have an employee login where I submit my own requests for my supervisor to approve as well as a client login that I use as a supervisor to approve time cards and time requests for my team. It would be nice if I were able to do everything under one login. This is the only thing I find disappointing with Paycom.
Rebekah Madonia profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Paycom

Paycom 9.1
Based on 3 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Paycom

Paycom 9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo

Paycom

Paycom 9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Paycom

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Paycom

Paycom 9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

ADP Workforce Now

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo

Paycom

So much better than ADP workforce, which we came from. We were actually with Paycom for several years before moving to ADP due to an acquisition and a requirement for us to move. After roughly 18 months we made a change back to Paycom because of all the issues and user interface problems with ADP.
Adam Merillat profile photo

Return on Investment

ADP Workforce Now

  • Our employees spend less time trying to figure out how to obtain EOY tax information.
Anastasia Reeves profile photo

Paycom

  • Did the job we were looking for.
  • Suited our needs.
  • Serviced employees with information.
Taki Haralambos, MBA profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison