What users are saying about
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695 Ratings
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123 Ratings

ADP Workforce Now

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695 Ratings
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Score 7.6 out of 100

Paycom

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123 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

ADP Workforce Now

ADP Workforce Now is well suited for small and large organizations. I can manage payroll, employee information, training, onboarding documents, and I-9's all on one platform. I can process a new hire, scan all of the documents into their profile, assign a pay card if they do not have direct deposit, print an employee's W2, download state and federal 941 forms for an audit, and all of this can be done on one platform. It's truly the best!
Lanita Palermo | TrustRadius Reviewer

Paycom

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.
Richard Gichangi | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Paycom
8.3
Employee demographic data
ADP Workforce Now
8.0
Paycom
8.5
Employment history
ADP Workforce Now
8.0
Paycom
8.1
Job profiles and administration
ADP Workforce Now
8.0
Paycom
8.8
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Paycom
8.4
Organizational charting
ADP Workforce Now
7.0
Paycom
8.0
Organization and location management
ADP Workforce Now
7.7
Paycom
8.1
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.8
Paycom
7.9

Payroll Management

ADP Workforce Now
8.3
Paycom
8.2
Pay calculation
ADP Workforce Now
8.8
Paycom
6.9
Support for external payroll vendors
ADP Workforce Now
7.8
Paycom
8.3
Benefit plan administration
ADP Workforce Now
8.3
Paycom
7.9
Direct deposit files
ADP Workforce Now
8.8
Paycom
8.9
Salary revision and increment management
ADP Workforce Now
8.2
Paycom
8.3
Reimbursement management
ADP Workforce Now
8.0
Paycom
9.0

Leave and Attendance Management

ADP Workforce Now
8.2
Paycom
8.0
Approval workflow
ADP Workforce Now
8.1
Paycom
8.2
Balance details
ADP Workforce Now
8.4
Paycom
7.8
Annual carry-forward and encashment
ADP Workforce Now
8.2
Paycom
7.9

Employee Self Service

ADP Workforce Now
8.2
Paycom
8.3
View and generate pay and benefit information
ADP Workforce Now
8.6
Paycom
8.6
Update personal information
ADP Workforce Now
8.7
Paycom
8.5
View company policy documentation
ADP Workforce Now
8.7
Paycom
8.2
Employee recognition
ADP Workforce Now
7.5
Paycom
8.3
View job history
ADP Workforce Now
7.7
Paycom
7.6

Asset Management

ADP Workforce Now
6.0
Paycom
8.6
Tracking of all physical assets
ADP Workforce Now
6.0
Paycom
8.6

HR Reporting

ADP Workforce Now
7.9
Paycom
7.5
Report builder
ADP Workforce Now
8.0
Paycom
7.9
Pre-built reports
ADP Workforce Now
7.9
Paycom
8.1
Ability to combine HR data with external data
ADP Workforce Now
7.7
Paycom
6.3

Onboarding

ADP Workforce Now
5.4
Paycom
8.2
New hire portal
ADP Workforce Now
6.1
Paycom
8.1
Manager tracking tools
ADP Workforce Now
4.8
Paycom
8.3

Performance and Goals

ADP Workforce Now
7.7
Paycom
6.6
Corporate goal setting
ADP Workforce Now
7.4
Paycom
6.3
Individual goal setting
ADP Workforce Now
8.0
Paycom
6.5
Line-of sight-visibility
ADP Workforce Now
7.6
Paycom
6.2
Performance tracking
ADP Workforce Now
7.9
Paycom
7.4

Performance Management

ADP Workforce Now
7.1
Paycom
6.9
Performance plans
ADP Workforce Now
7.2
Paycom
7.3
Performance improvement plans
ADP Workforce Now
7.1
Paycom
7.3
Review status tracking
ADP Workforce Now
7.1
Paycom
7.3
Review reminders
ADP Workforce Now
7.3
Paycom
6.2
Multiple review frequency
ADP Workforce Now
7.0
Paycom
6.6

Succession Planning

ADP Workforce Now
6.0
Paycom
8.8
Create succession plans/pools
ADP Workforce Now
5.8
Paycom
9.0
Candidate ranking
ADP Workforce Now
5.8
Paycom
8.4
Candidate search
ADP Workforce Now
6.3
Paycom
9.1
Candidate development
ADP Workforce Now
6.2
Paycom
8.7

Recruiting / ATS

ADP Workforce Now
6.7
Paycom
9.1
Job Requisition Management
ADP Workforce Now
7.7
Paycom
9.4
Company Website Posting
ADP Workforce Now
7.6
Paycom
9.2
Publish to Social Media
ADP Workforce Now
7.2
Paycom
9.1
Job Search Site Posting
ADP Workforce Now
7.0
Paycom
8.9
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Paycom
9.0
Applicant Tracking
ADP Workforce Now
7.3
Paycom
9.2
Notifications and Alerts
ADP Workforce Now
7.9
Paycom
9.0

Pros

ADP Workforce Now

  • ADP is fantastic about communicating to the administrators of any updates and/or changes that will occur to the system.
  • They offer free webinars to their customers.
  • Client Support is just amazing! They are so helpful and always have the answers.
  • The reporting features are one of the reasons I love Workforce Now.
Lanita Palermo | TrustRadius Reviewer

Paycom

  • Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
  • Paycom training for all employees was very easy to follow and the trainer was very professional
  • When needs change, customer service reps are very friendly and eager to help
Kirt Rumbaugh | TrustRadius Reviewer

Cons

ADP Workforce Now

  • The reporting function has gotten better although it could still be slightly improved. I would like to see an example of the reports along with the data included.
  • They need a better system to track FMLA and other leaves.
  • It would be nice for them to have a module built just for a vacation donation policy.
Pattie Curry, SPHR, SHRM-SCP, MBA | TrustRadius Reviewer

Paycom

  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli | TrustRadius Reviewer

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.9
Based on 34 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 3 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE | TrustRadius Reviewer

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 19 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE | TrustRadius Reviewer

Support

ADP Workforce Now

ADP Workforce Now 7.2
Based on 18 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch | TrustRadius Reviewer

Paycom

Paycom 8.0
Based on 5 answers
The ease of use is just so great. We have a small office with inexperienced people and this made it easy to use. learn, and teach.
John Chavez | TrustRadius Reviewer

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee | TrustRadius Reviewer

Paycom

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 6.8
Based on 11 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE | TrustRadius Reviewer

Alternatives Considered

ADP Workforce Now

I liked Kronos and we had Payroll Centrics Evolution Management on board to go to a bigger company. I would have liked to go to Kronos which I used for many years. They went with our sister company's ADP and I was forced to use ADP. I had used ADP prior to Kronos and had major service issues and did not like the attention that our account was not receiving.
Laura Robledo | TrustRadius Reviewer

Paycom

I only compared Paycom to ADP and the decision was simple for me. Not only was the cost for Paycom less, but the entire system was online and accessible to me at all times. ADP seemed to be pieced together and somewhat difficult to use. I have never used another payroll company and if I have it my way, I never will. Now that we are set up I honestly don't know why we would want to change!
Greg Roberts | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.8
Based on 35 answers
We have been expanding the functions within ADP Workforce Now - we added Time and Atendance this year and plan on using other features to help us grow and scale our payroll. I find as the complexities of our payroll increase, ADP Workforce Now can handle and grow with our needs and desires.
Ron Rothstain | TrustRadius Reviewer

Paycom

No score
No answers yet
No answers on this topic

Return on Investment

ADP Workforce Now

  • Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
  • Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.
Joey Wilinski | TrustRadius Reviewer

Paycom

  • The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.
Carissa Bray | TrustRadius Reviewer

Screenshots

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ADP Workforce Now
8.0
Paycom
7.3

Likelihood to Renew

ADP Workforce Now
8.9
Paycom
9.1

Usability

ADP Workforce Now
8.3
Paycom
9.1

Reliability and Availability

ADP Workforce Now
8.6
Paycom

Performance

ADP Workforce Now
8.6
Paycom

Support

ADP Workforce Now
7.2
Paycom
8.0

In-Person Training

ADP Workforce Now
8.2
Paycom

Online Training

ADP Workforce Now
8.2
Paycom

Implementation

ADP Workforce Now
6.8
Paycom
9.1

Scalability

ADP Workforce Now
7.8
Paycom

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