ADP Workforce Now vs Paycom

• The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
• The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
• Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.

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• Talent Acquisition
• Paycom provides a single system of record that does everything with cloud-based convenience. They provide tools for the entire employee life cycle. I can automate processes, gain workforce insight, and improve communication and accountability while reducing exposure to employment law violations.
• Time and Labor Management
• Paycom makes it easy to controlling labor costs, reducing time theft and eliminating errors in payroll.
• Payroll
• Paycom makes it simple to pay employees on time and accurately with expert solutions to every scenario.
• Talent Management
• Paycom links performance and compensation, which increased our employee satisfaction and retention! In Paycom’s all-in-one system, I have been able to implement fair and consistent compensation plans where performance directly impacts reward.
• HR Management
• With Paycom, we can automate processes, gain workforce insight, improve communication and accountability while reducing exposure to employment law violations. This has built a business culture that drives employee satisfaction, human capital efficiency and performance.

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• The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
• Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
• The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.

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• It would be convenient if Paycom had the option to sync or send time-off requests to my Outlook calendar. I live and die by my work calendar and it would be a time saver to not have to create an event when someone will be out of town after approving their request in Paycom.
• I have an employee login where I submit my own requests for my supervisor to approve as well as a client login that I use as a supervisor to approve time cards and time requests for my team. It would be nice if I were able to do everything under one login. This is the only thing I find disappointing with Paycom.

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• Our employees spend less time trying to figure out how to obtain EOY tax information.

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• Did the job we were looking for.
• Suited our needs.
• Serviced employees with information.

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