ADP Workforce Now vs Paycom

• The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
• The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
• Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.

Read full review

• Addressing the needs of the company-- they tailor the offerings to meet the size, scope, and need of the company they are working for. This allows a company to grow alongside Paycom.
• One Source-- Paycom got it right. One place to meet the needs of leadership and employee. Having all of the business solutions in one spot makes it more efficient for administration and the employee, which ultimately leads to a better work environment.
• Easy to use website-- Everything you need to know is contained in one area. When new features are added, or a new employee is hired, they can work through the training deck to have any and all questions answered

Read full review

• The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
• Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
• The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.

Read full review

• In order for users to access the website, it is required to enter 3 items- username, password, and the last four digits of your social security number. Most websites only require secure login using 2 pieces of information.
• So far, everything has gone smoothly, and we do not have any real complaints

Read full review

• As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
• Far fewer payroll errors leads to improved employee moral and less time fixing said errors.

Read full review

• I truly do not know this answer.

Read full review