ADP Workforce Now vs TriNet

• The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
• Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
• From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
• Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.

Read full review

• Offers competitive benefits.
• Manages and communicates changes to state policies.
• Provides great customer service.

Read full review

• Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
• The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
• Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.

Read full review

• Our experience with TriNet has been great so far. We manage a small number of employees through TriNet, and I would certainly recommend them to businesseses looking to outsource their payroll.

Read full review

• ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
• The timekeeping program allows us to utilize department and job tracking.
• The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.

Read full review

• Ability of our employees to access their payroll and benefits information directly
• Easy to maneuver site in allowing us to make changes, etc..
• Great rep assigned to us to help with unusual requests or assist in maneuvering through the site for first time use (ex: holiday schedule)

Read full review