What users are saying about
6 Ratings
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Score 8.1 out of 100
26 Ratings
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Score 5 out of 100

Likelihood to Recommend

Alert Logic Cloud Insight Essentials

When you start to learn the software, it looks like it is so complicated and unknown, but after that, you realize that it is not actually as hard as you think. You just need to give more attention to the program and you can understand easily how to use it. At some point, vulnerabilities cannot be solved so, in this case, you may have some concern if something is happening in the system or not, but actually, there is nothing happening.
Wera Michalska | TrustRadius Reviewer

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Anonymous | TrustRadius Reviewer

Pros

Alert Logic Cloud Insight Essentials

  • It has a really intelligent system that it can realize any illegal activities from the outside.
  • It can be designed by you. Whatever you want, you can do or change anything that you made before.
  • High security 24/7. Just feeling safe.
Wera Michalska | TrustRadius Reviewer

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
LJ Wilson | TrustRadius Reviewer

Cons

Alert Logic Cloud Insight Essentials

  • I would like to see voice assistance when I am creating new things for my environment
  • When you are creating an external ID, it has some delay at times.
  • I think the price is too expensive. I would like to have a decreased price.
Wera Michalska | TrustRadius Reviewer

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
Anonymous | TrustRadius Reviewer

Support Rating

Alert Logic Cloud Insight Essentials

No score
No answers yet
No answers on this topic

Armor

Armor 7.8
Based on 13 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alert Logic Cloud Insight Essentials

I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
Wera Michalska | TrustRadius Reviewer

Armor

No answers on this topic

Return on Investment

Alert Logic Cloud Insight Essentials

  • It is pretty complicated to understand for beginner levels when you start to use it.
  • The product is really secure and reliable for any organization.
  • Best side of this software is that it is not like other security programs. Unlike them, this software is stronger and has 24/7 security.
Wera Michalska | TrustRadius Reviewer

Armor

No answers on this topic

Pricing Details

Alert Logic Cloud Insight Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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