What users are saying about
253 Ratings
58 Ratings
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Score 8.6 out of 100
253 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

Joomla

Joomla! is intuitive and lends itself to robust, more complex websites. There are powerful extensions though it does not offer as many free plugins compared to other CMS platforms. The functionality is great with a well executed framework. It's easy to get started with little to none technical knowledge which is a big plus
Tory Robinson | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
Joomla
Content capture & imaging
Alfresco Content Services
5.4
Joomla
File sync, storage & archiving
Alfresco Content Services
9.3
Joomla
Document management
Alfresco Content Services
9.9
Joomla
Records management
Alfresco Content Services
8.6
Joomla
Content search & retrieval
Alfresco Content Services
9.8
Joomla
Enterprise content collaboration
Alfresco Content Services
8.6
Joomla
Content publishing & creation
Alfresco Content Services
7.0
Joomla
Security, risk management & information governance
Alfresco Content Services
9.1
Joomla
Contract lifecycle management
Alfresco Content Services
7.6
Joomla
Automated workflows
Alfresco Content Services
9.2
Joomla
Artificial intelligence
Alfresco Content Services
8.0
Joomla
Mobile support
Alfresco Content Services
3.9
Joomla
Integration
Alfresco Content Services
9.3
Joomla

Security

Alfresco Content Services
Joomla
8.6
Role-based user permissions
Alfresco Content Services
Joomla
8.6

Platform & Infrastructure

Alfresco Content Services
Joomla
8.3
API
Alfresco Content Services
Joomla
8.1
Internationalization / multi-language
Alfresco Content Services
Joomla
8.4

Web Content Creation

Alfresco Content Services
Joomla
7.5
WYSIWYG editor
Alfresco Content Services
Joomla
7.0
Code quality / cleanliness
Alfresco Content Services
Joomla
7.6
Admin section
Alfresco Content Services
Joomla
8.5
Page templates
Alfresco Content Services
Joomla
7.7
Library of website themes
Alfresco Content Services
Joomla
7.4
Mobile optimization / responsive design
Alfresco Content Services
Joomla
7.5
Publishing workflow
Alfresco Content Services
Joomla
7.0
Form generator
Alfresco Content Services
Joomla
7.2

Web Content Management

Alfresco Content Services
Joomla
8.1
Content taxonomy
Alfresco Content Services
Joomla
8.3
SEO support
Alfresco Content Services
Joomla
8.1
Bulk management
Alfresco Content Services
Joomla
7.8
Availability / breadth of extensions
Alfresco Content Services
Joomla
8.4
Community / comment management
Alfresco Content Services
Joomla
8.0

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

Joomla

  • Multiple templates assigned on a page-level basis allow fine-grained control of your site design
  • Excellent ACL out-of-the-box means you can have a mutli-user website up and running without needing to install anything additional
  • Straightforward control panel and useful help features and documentation make it easy for people to manage their own websites
Lisa Keyser | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

Joomla

  • Updating was never as seamless/easy as it seems to be with Wordpress. Obviously we accounted for this with our own workflow/methods, but I remember whenever we did WordPress updates it always seemed a breeze compared to the time/energy involved with a Joomla update/upgrade.
  • For a while (I think this has changed some) Joomla left itself open to attacks when administrators were not as well versed as they should be. There were developer additions that did security checks/audits for you, but the CMS was the subject of a lot of attacks when left in the hands of our clients for a long time (who had changed permissions to make editing easier/convenient). Ideally the CMS would have been more restrictive on some of these things to prevent easy abuse. Obviously this is more the fault of the misinformed/human then the CMS, but it could have been more dummy-proof.
  • No native versioning. There are some community extensions that add this functionality, but they pale in comparison to the versioning plugins of other CMS's (WordPress specifically). Again this was some time ago and in our experience, it could have changed by now.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

Joomla

Joomla 10.0
Based on 28 answers
I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
Leontine Vandermeer | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

Joomla

Joomla 9.9
Based on 7 answers
Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
Rita Lewis | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

Joomla

Joomla 7.8
Based on 2 answers
Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
James Fauria | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

Joomla

Joomla 10.0
Based on 4 answers
Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

Joomla

Joomla 8.7
Based on 3 answers
Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
James Fauria | TrustRadius Reviewer

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

Joomla

I think Joomla is on-par with Drupal and Umbraco and similar platforms, but WordPress does seem to be above it. WordPress has become so common that there are more and more features becoming available to it that exceed the Joomla platform and make it hard to compete with. WordPress is also a lot easier for new users to get into and understand, but Joomla is still relatively simple.
Miles Szkoda | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

Joomla

  • Reduces Maintenance Expense - Simple interface saves clients money on site management by allowing inhouse management where desired
  • Ease of Updating - Reduces website upgrade expense by allowing template upgrades without the need for redevelopment of content
  • Scalability is huge - Client gains entry to an enterprise level web presence with a smaller budget and can grow/add functionality as the budget allows without a redevelopment of the entire site.
Anonymous | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Joomla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
Joomla
8.6

Likelihood to Renew

Alfresco Content Services
9.0
Joomla
10.0

Usability

Alfresco Content Services
5.0
Joomla
9.9

Reliability and Availability

Alfresco Content Services
Joomla
9.9

Performance

Alfresco Content Services
Joomla
7.8

Support Rating

Alfresco Content Services
8.0
Joomla
10.0

Online Training

Alfresco Content Services
Joomla
6.0

Implementation Rating

Alfresco Content Services
9.0
Joomla
8.7

Scalability

Alfresco Content Services
Joomla
9.9

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