What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 58 reviews and ratings
253 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 253 reviews and ratings
Likelihood to Recommend
Alfresco Content Services
If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesJoomla
Joomla! is intuitive and lends itself to robust, more complex websites. There are powerful extensions though it does not offer as many free plugins compared to other CMS platforms. The functionality is great with a well executed framework. It's easy to get started with little to none technical knowledge which is a big plus
Digital Marketing Manager
Orasi SoftwareComputer Software, 201-500 employees
Feature Rating Comparison
Enterprise Content Management
Alfresco Content Services
8.1
Joomla
—
Content capture & imaging
Alfresco Content Services
5.4
Joomla
—
File sync, storage & archiving
Alfresco Content Services
9.3
Joomla
—
Document management
Alfresco Content Services
9.9
Joomla
—
Records management
Alfresco Content Services
8.6
Joomla
—
Content search & retrieval
Alfresco Content Services
9.8
Joomla
—
Enterprise content collaboration
Alfresco Content Services
8.6
Joomla
—
Content publishing & creation
Alfresco Content Services
7.0
Joomla
—
Security, risk management & information governance
Alfresco Content Services
9.1
Joomla
—
Contract lifecycle management
Alfresco Content Services
7.6
Joomla
—
Automated workflows
Alfresco Content Services
9.2
Joomla
—
Artificial intelligence
Alfresco Content Services
8.0
Joomla
—
Mobile support
Alfresco Content Services
3.9
Joomla
—
Integration
Alfresco Content Services
9.3
Joomla
—
Security
Alfresco Content Services
—
Joomla
8.6
Role-based user permissions
Alfresco Content Services
—
Joomla
8.6
Platform & Infrastructure
Alfresco Content Services
—
Joomla
8.3
API
Alfresco Content Services
—
Joomla
8.1
Internationalization / multi-language
Alfresco Content Services
—
Joomla
8.4
Web Content Creation
Alfresco Content Services
—
Joomla
7.5
WYSIWYG editor
Alfresco Content Services
—
Joomla
7.0
Code quality / cleanliness
Alfresco Content Services
—
Joomla
7.6
Admin section
Alfresco Content Services
—
Joomla
8.5
Page templates
Alfresco Content Services
—
Joomla
7.7
Library of website themes
Alfresco Content Services
—
Joomla
7.4
Mobile optimization / responsive design
Alfresco Content Services
—
Joomla
7.5
Publishing workflow
Alfresco Content Services
—
Joomla
7.0
Form generator
Alfresco Content Services
—
Joomla
7.2
Web Content Management
Alfresco Content Services
—
Joomla
8.1
Content taxonomy
Alfresco Content Services
—
Joomla
8.3
SEO support
Alfresco Content Services
—
Joomla
8.1
Bulk management
Alfresco Content Services
—
Joomla
7.8
Availability / breadth of extensions
Alfresco Content Services
—
Joomla
8.4
Community / comment management
Alfresco Content Services
—
Joomla
8.0
Pros
Alfresco Content Services
- Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
- The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
- We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Director of Technology and Chief Information Officer
Quality Matters ProgramE-Learning, 11-50 employees
Joomla
- Multiple templates assigned on a page-level basis allow fine-grained control of your site design
- Excellent ACL out-of-the-box means you can have a mutli-user website up and running without needing to install anything additional
- Straightforward control panel and useful help features and documentation make it easy for people to manage their own websites
Owner | Principal
LMK Web Design & ConsultingInformation Technology and Services, 1-10 employees
Cons
Alfresco Content Services
- Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
- Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
- Integration with multiple silos for content.

Verified User
Account Manager in Research & Development
Computer Software Company, 201-500 employeesJoomla
- Updating was never as seamless/easy as it seems to be with Wordpress. Obviously we accounted for this with our own workflow/methods, but I remember whenever we did WordPress updates it always seemed a breeze compared to the time/energy involved with a Joomla update/upgrade.
- For a while (I think this has changed some) Joomla left itself open to attacks when administrators were not as well versed as they should be. There were developer additions that did security checks/audits for you, but the CMS was the subject of a lot of attacks when left in the hands of our clients for a long time (who had changed permissions to make editing easier/convenient). Ideally the CMS would have been more restrictive on some of these things to prevent easy abuse. Obviously this is more the fault of the misinformed/human then the CMS, but it could have been more dummy-proof.
- No native versioning. There are some community extensions that add this functionality, but they pale in comparison to the versioning plugins of other CMS's (WordPress specifically). Again this was some time ago and in our experience, it could have changed by now.

Verified User
Engineer in Engineering
Computer Software Company, 1-10 employeesLikelihood to Renew
Alfresco Content Services
Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

Verified User
Former Employee in Information Technology
Media Production Company, 1001-5000 employeesJoomla
Joomla 10.0
Based on 28 answers
I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
Owner
Lionsites Web DesignInternet, 1-10 employees
Usability
Alfresco Content Services
Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesJoomla
Joomla 9.9
Based on 7 answers
Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
Freelance Web Designer and Content Strategist
Words To Web, Inc.Online Media, 1-10 employees
Performance
Alfresco Content Services
No score
No answers yet
No answers on this topic
Joomla
Joomla 7.8
Based on 2 answers
Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
Webmaster \ Web Developer for the City of Pomona
Jaymersun Website ServicesInformation Technology and Services, 201-500 employees
Support Rating
Alfresco Content Services
Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

Verified User
Professional in Information Technology
Information Technology and Services Company, 201-500 employeesJoomla
Joomla 10.0
Based on 4 answers
Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
Owner - Web Designer/Developer/Marketer
Programmer JenInternet, 1-10 employees
Implementation Rating
Alfresco Content Services
Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

Verified User
Executive in Legal
Financial Services Company, 51-200 employeesJoomla
Joomla 8.7
Based on 3 answers
Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
Webmaster \ Web Developer for the City of Pomona
Jaymersun Website ServicesInformation Technology and Services, 201-500 employees
Alternatives Considered
Alfresco Content Services
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesJoomla
I think Joomla is on-par with Drupal and Umbraco and similar platforms, but WordPress does seem to be above it. WordPress has become so common that there are more and more features becoming available to it that exceed the Joomla platform and make it hard to compete with. WordPress is also a lot easier for new users to get into and understand, but Joomla is still relatively simple.
Web Content Manager
VertMarkets, Inc.Publishing, 51-200 employees
Return on Investment
Alfresco Content Services
- Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
- No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
- Ability to secure documents and provide access to only those who should be allowed to see that content
Programmer Analyst
Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees
Joomla
- Reduces Maintenance Expense - Simple interface saves clients money on site management by allowing inhouse management where desired
- Ease of Updating - Reduces website upgrade expense by allowing template upgrades without the need for redevelopment of content
- Scalability is huge - Client gains entry to an enterprise level web presence with a smaller budget and can grow/add functionality as the budget allows without a redevelopment of the entire site.

Verified User
Partner in Other
Internet Company, 1-10 employeesPricing Details
Alfresco Content Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Joomla
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No