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6 Ratings
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Score 8 out of 101
5 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Allscripts Practice Management

Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Stephen Adams profile photo

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Practice Management
Medisoft
7.2
Real-time eligibility verification
Allscripts Practice Management
Medisoft
9.0
Claims management
Allscripts Practice Management
Medisoft
8.0
Coding
Allscripts Practice Management
Medisoft
5.0
Patient billing
Allscripts Practice Management
Medisoft
5.0
Financial Reporting
Allscripts Practice Management
Medisoft
9.0

Patient Scheduling

Allscripts Practice Management
Medisoft
10.0
Rule-based scheduling
Allscripts Practice Management
Medisoft
10.0
Automated appointment reminders
Allscripts Practice Management
Medisoft
10.0
Automated patient check-in
Allscripts Practice Management
Medisoft
10.0
Multi-location support
Allscripts Practice Management
Medisoft
10.0
Calendar interface
Allscripts Practice Management
Medisoft
10.0

Electronic Medical Records

Allscripts Practice Management
Medisoft
7.7
Charting / document management
Allscripts Practice Management
Medisoft
9.0
Templates
Allscripts Practice Management
Medisoft
6.0
Patient portal
Allscripts Practice Management
Medisoft
8.0
Mobile/tablet support
Allscripts Practice Management
Medisoft
8.0
Fax integration
Allscripts Practice Management
Medisoft
4.0
Integration with other EMR and PM systems
Allscripts Practice Management
Medisoft
9.0
Workflow automation
Allscripts Practice Management
Medisoft
8.0
Speech recognition
Allscripts Practice Management
Medisoft
8.0
Customization
Allscripts Practice Management
Medisoft
10.0
E-prescribing
Allscripts Practice Management
Medisoft
7.0

Medical Security and Privacy

Allscripts Practice Management
Medisoft
9.0
HIPPA compliance
Allscripts Practice Management
Medisoft
9.0
Role-based permission levels
Allscripts Practice Management
Medisoft
9.0
Data backups and redundancy
Allscripts Practice Management
Medisoft
9.0
Local mode / networking failsafe
Allscripts Practice Management
Medisoft
9.0

Workflow and Scale

Allscripts Practice Management
Medisoft
8.0
Task tracking
Allscripts Practice Management
Medisoft
8.0
Specialty-specific workflows
Allscripts Practice Management
Medisoft
8.0
Multi-office / multi-physician capabilities
Allscripts Practice Management
Medisoft
8.0

Pros

  • Easy to combine data and reports.
  • Submit claims for reimbursement.
  • Edit and review patient data in patient accounts.
No photo available
  • Medisoft has an abundance of built in reports that allow you to track a wide array of practice and patient data. In addition to these standard reports, you have the ability to create custom reports, allowing you more control over the data that is important to your practice. There is a bit of a learning curve when designing custom reports, but the outcome is well worth the effort to learn this piece of the software.
  • Medisoft is a great all-in-one software for practices that need both a scheduling module and a billing module that will "talk" to each other and keep track of important things like scheduling follow up appointments for regularly seen patients and how many visits remain on a prior authorization. While we do not currently have a need for the scheduling piece at Cardiostaff, I have used the full functionality of Medisoft at previous facilities and have found it to be the most user friendly of the medical software I have used.
  • Navigation in Medisoft is logical and quite user friendly and many functions can be accessed via shortcut keys, if you are someone who prefers this over clicking the mouse.
Lori Scarmardo profile photo

Cons

  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
No photo available
  • I would like to see an option that allows the user to mark a claim as "crossed over to secondary" when posting primary payments. Ideally there would be a button or box to tick, which would then mark the claim as crossed over and also mark the secondary claim as sent. This process must currently be done manually and can be quite tedious and time consuming. If we do not go through and mark these crossed over claims as sent before sending a batch of secondary claims, we typically end up with quite a few "duplicate claim" rejections.
  • I would like to be able to tie one guarantor account to multiple patient accounts and have a listing of those patient accounts pop up (or otherwise be visible) whenever the guarantor account is accessed. This can be a frustrating issue when you have 2 or more children from the same family as patients and need to be able to assign the same guarantor for each. While it is currently possible to assign the same guarantor to more than one account, the system fails to pull information from each account when printing statements, resulting in incorrect balances being reported on guarantor driven statements.
  • I would like to have a print option available for more areas within Medisoft. For instance, I would love to be able to print the list of "ready to bill" claims directly from the Claim Management screen. It would also be quite useful to be able to print the transaction notes associated with individual claims.
Lori Scarmardo profile photo

Alternatives Considered

Centricity is much more difficult to get support for in my experience.
Stephen Adams profile photo
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
Lori Scarmardo profile photo

Pricing Details

Allscripts Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Medisoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details