Altair Monarch vs. Zendesk Explore
Altair Monarch vs. Zendesk Explore
Product | Rating | Most Used By | Product Summary | Starting Price |
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Altair Monarch | N/A | Altair Monarch (formerly Datawatch Monarch, acquired by Altair in December, 2018) works with both relational and multi-structured data including support for a wide range of formats including PDF, XML, HTML, text, spool and ASCII files. The product can access data from invoices, sales reports, balance sheets, customer lists, inventory, logs and more. According to the vendor, the system is easy to use, allowing users to quickly select any data source and automatically convert it into… | N/A | |
Zendesk Explore | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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Altair Monarch | Zendesk Explore | |
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BI Standard Reporting |
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Report Output and Scheduling |
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Data Discovery and Visualization |
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Access Control and Security |
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Mobile Capabilities |
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Application Program Interfaces (APIs) / Embedding |
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Altair Monarch | Zendesk Explore | |
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Small Businesses | IBM SPSS Modeler Score 7.5 out of 10 | Cyfe Score 8.8 out of 10 |
Medium-sized Companies | IBM InfoSphere Information Server Score 8.0 out of 10 | Reveal Score 10.0 out of 10 |
Enterprises | IBM InfoSphere Information Server Score 8.0 out of 10 | Jaspersoft Community Edition Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Altair Monarch | Zendesk Explore | |
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Likelihood to Recommend | 8.1 (6 ratings) | 9.5 (9 ratings) |
Likelihood to Renew | 7.2 (6 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 10.0 (2 ratings) |
Support Rating | - (0 ratings) | 10.0 (2 ratings) |
Altair Monarch | Zendesk Explore | |
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Likelihood to Recommend | Altair Engineering, Inc. | Zendesk |
Pros | Altair Engineering, Inc. | Zendesk |
Cons | Altair Engineering, Inc. | Zendesk |
Likelihood to Renew | Altair Engineering, Inc. | Zendesk No answers on this topic |
Usability | Altair Engineering, Inc. No answers on this topic | Zendesk |
Support Rating | Altair Engineering, Inc. No answers on this topic | Zendesk |
Alternatives Considered | Altair Engineering, Inc. | Zendesk |
Return on Investment | Altair Engineering, Inc. | Zendesk |
ScreenShots | Altair Monarch Screenshots |