Alvaria CXP Pro vs. NICE CXone
Alvaria CXP Pro vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria CXP Pro | N/A | Alvaria CXP Pro (formerly Aspect CX Pro) provides tools for creation and management of digital customer experience and self-service portals and tools, including intelligent chatbots, business user interface, and related analytics. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Alvaria CXP Pro | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria CXP Pro | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Alvaria CXP Pro | NICE CXone | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria CXP Pro | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.9 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Alvaria CXP Pro | NICE CXone | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Reliability and Availability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Performance | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
In-Person Training | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Online Training | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Implementation Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Scalability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |