What users are saying about
8 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
Bitochon Sales CRM Portal
8.9
Customer data management / contact management
amoCRM
10.0
Bitochon Sales CRM Portal
10.0
Workflow management
amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Opportunity management
amoCRM
8.0
Bitochon Sales CRM Portal
10.0
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
Bitochon Sales CRM Portal
8.0
Interaction tracking
amoCRM
9.0
Bitochon Sales CRM Portal
10.0
Territory management
amoCRM
Bitochon Sales CRM Portal
9.0
Contract management
amoCRM
Bitochon Sales CRM Portal
8.0
Quote & order management
amoCRM
Bitochon Sales CRM Portal
8.0
Channel / partner relationship management
amoCRM
Bitochon Sales CRM Portal
8.0

Customer Service & Support

amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Call center management
amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Case management
amoCRM
Bitochon Sales CRM Portal
9.0
Help desk management
amoCRM
Bitochon Sales CRM Portal
9.0

Marketing Automation

amoCRM
8.9
Bitochon Sales CRM Portal
9.0
Lead management
amoCRM
10.0
Bitochon Sales CRM Portal
10.0
Email marketing
amoCRM
7.8
Bitochon Sales CRM Portal
8.0

CRM Project Management

amoCRM
6.3
Bitochon Sales CRM Portal
9.3
Task management
amoCRM
8.3
Bitochon Sales CRM Portal
9.0
Billing and invoicing management
amoCRM
5.0
Bitochon Sales CRM Portal
9.0
Reporting
amoCRM
5.8
Bitochon Sales CRM Portal
10.0

CRM Reporting & Analytics

amoCRM
7.5
Bitochon Sales CRM Portal
9.0
Forecasting
amoCRM
7.3
Bitochon Sales CRM Portal
8.0
Pipeline visualization
amoCRM
10.0
Bitochon Sales CRM Portal
10.0
Customizable reports
amoCRM
5.3
Bitochon Sales CRM Portal
9.0

Customization

amoCRM
8.5
Bitochon Sales CRM Portal
8.8
Custom fields
amoCRM
10.0
Bitochon Sales CRM Portal
9.0
Scripting environment
amoCRM
7.0
Bitochon Sales CRM Portal
9.0
API for custom integration
amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Custom objects
amoCRM
Bitochon Sales CRM Portal
8.0

Security

amoCRM
9.3
Bitochon Sales CRM Portal
9.0
Single sign-on capability
amoCRM
10.0
Bitochon Sales CRM Portal
9.0
Role-based user permissions
amoCRM
8.5
Bitochon Sales CRM Portal
9.0

Social CRM

amoCRM
10.0
Bitochon Sales CRM Portal
8.5
Social data
amoCRM
10.0
Bitochon Sales CRM Portal
9.0
Social engagement
amoCRM
10.0
Bitochon Sales CRM Portal
8.0

Integrations with 3rd-party Software

amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Marketing automation
amoCRM
8.5
Bitochon Sales CRM Portal
9.0
Compensation management
amoCRM
Bitochon Sales CRM Portal
9.0

Platform

amoCRM
8.5
Bitochon Sales CRM Portal
10.0
Mobile access
amoCRM
8.5
Bitochon Sales CRM Portal
10.0

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

amoCRM
8.3
Bitochon Sales CRM Portal
7.0

Add comparison