What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 11 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- AMS360 and EZLynx Agency Management are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
AMS360
90%
5 Ratings
9.0
EZLynx Agency Management
90%
1 Rating
Likelihood to Renew
9.0
AMS360
90%
3 Ratings
EZLynx Agency Management
N/A
0 Ratings
Usability
5.0
AMS360
50%
1 Rating
EZLynx Agency Management
N/A
0 Ratings
Availability
10.0
AMS360
100%
1 Rating
EZLynx Agency Management
N/A
0 Ratings
Performance
6.0
AMS360
60%
1 Rating
EZLynx Agency Management
N/A
0 Ratings
Support Rating
7.5
AMS360
75%
2 Ratings
EZLynx Agency Management
N/A
0 Ratings
Implementation Rating
8.0
AMS360
80%
1 Rating
EZLynx Agency Management
N/A
0 Ratings
Product Scalability
8.0
AMS360
80%
1 Rating
EZLynx Agency Management
N/A
0 Ratings
Likelihood to Recommend
AMS360
Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc.Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.

Verified User
Professional in Corporate
Insurance Company, 1001-5000 employeesEZLynx Agency Management
EZLynx seems to be well suited for any size insurance agency. The capabilities seem to be endless with the only caveat being the integrated homeowner rating system. EZLynx fits all the categories that a management system should fit for any size insurance agency. About the only scenario I can think of that EZLynx would not be appropriate would be doing the financial books for an agency, but than again, what agency management does.
Agent, Owner
Tampa Bay Insurance CenterInsurance, 1-10 employees
Pros
AMS360
- Quick entry of new client information
- Instant access to most policy and billing information
- Exceptional reports for management and producers
- Accounting Departments love the direct bill reconciliation
- Certificates of Insurance
- Vehicle ID cards
Executive Producer , Broker/ Owner-Partner
Insurance Source IncInsurance, 11-50 employees
EZLynx Agency Management
- EZLnyx has an integrated rater which is especially nice when insureds call and ask us to requote a policy renewal.
- Downloading from carriers is easy and a snap.
- Commission payout system is the easiest I've seen with any management system.
Agent, Owner
Tampa Bay Insurance CenterInsurance, 1-10 employees
Cons
AMS360
- Ease of producing and printing reports
- Accounting procedures
- Document retrieval
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
- The integrated homeowner rater is weak and takes too much time to put in the info.
- None of the raters that we use, QuoteRush and Applied Rater, offer exporting capability to EZLynx.
- Can be a little costly if start adding all the capabilities.
Agent, Owner
Tampa Bay Insurance CenterInsurance, 1-10 employees
Pricing Details
AMS360
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—EZLynx Agency Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
AMS360
AMS360 9.0
Based on 3 answers
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.

Verified User
Professional in Corporate
Insurance Company, 1001-5000 employeesEZLynx Agency Management
No score
No answers yet
No answers on this topic
Usability
AMS360
AMS360 5.0
Based on 1 answer
its decent but needs improvement
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No score
No answers yet
No answers on this topic
Reliability and Availability
AMS360
AMS360 10.0
Based on 1 answer
ams360 service is excellent. They identify the issue and offer quick solutions
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No score
No answers yet
No answers on this topic
Performance
AMS360
AMS360 6.0
Based on 1 answer
THEY COULD LOAD FASTER
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No score
No answers yet
No answers on this topic
Support Rating
AMS360
AMS360 7.5
Based on 2 answers
Support responds quickly, and they are very knowledgeable.

Verified User
Administrator in Other
Insurance Company, 11-50 employeesEZLynx Agency Management
No score
No answers yet
No answers on this topic
In-Person Training
AMS360
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No answers on this topic
Online Training
AMS360
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No answers on this topic
Implementation Rating
AMS360
AMS360 8.0
Based on 1 answer
be prepared for a long transition of data
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No score
No answers yet
No answers on this topic
Alternatives Considered
AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare both, HawkSoft is a much superior, faster and advanced system.
Subject Matter Expert
Pi tech Solutions Pvt. Ltd.Insurance, 11-50 employees
EZLynx Agency Management
While QQ Evolution was a very good agency management platform its time was coming to an end because of the lack of portability. Which is one of the reasons why we made the switch over to EZLynx. The other issue with QQ Evolution was the massive amount of time needed to do end of the month commissions. EZLynx has solved this problem with their much simpler and easier to use commission interface.
Agent, Owner
Tampa Bay Insurance CenterInsurance, 1-10 employees
Scalability
AMS360
AMS360 8.0
Based on 1 answer
There are definitely endless possibilities with ams360. Its easy scalable to add departments
President
PLEASANT VALLEY AGENCY, INCInsurance, 1-10 employees
EZLynx Agency Management
No score
No answers yet
No answers on this topic
Return on Investment
AMS360
- AMS360 is easily responsible for our 90+% client retention
- AMS360 lets sales/production know exactly where they are month after month
- AMS360 keeps management and owners up to date on profit
Executive Producer , Broker/ Owner-Partner
Insurance Source IncInsurance, 11-50 employees
EZLynx Agency Management
- Unfortunately, I can't tell yet on this as I've only had EZLynx for 4 months now but from what I can see is that I will be saving tons of man hours on processing commissions.
- I'm able to get more intuitive reporting which is a huge plus for marketing.
- The inept integrated homeowner rater is just so bad we've given up on it which means I've had to spend extra dollars on a homeowner rater.
Agent, Owner
Tampa Bay Insurance CenterInsurance, 1-10 employees