AMS360 vs. EZLynx Agency Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 5.7 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
EZLynx Agency Management
Score 9.9 out of 10
N/A
EZLynx in Texas offers their Agency Management System as a system for centralizing and managing customer information and automation for the daily workflow.N/A
Pricing
AMS360EZLynx Agency Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS360EZLynx Agency Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AMS360EZLynx Agency Management
Considered Both Products
AMS360
Chose AMS360
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
EZLynx Agency Management

No answer on this topic

User Ratings
AMS360EZLynx Agency Management
Likelihood to Recommend
1.2
(7 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
10.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
AMS360EZLynx Agency Management
Likelihood to Recommend
Vertafore
Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
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Applied Systems
EZLynx seems to be well suited for any size insurance agency. The capabilities seem to be endless with the only caveat being the integrated homeowner rating system. EZLynx fits all the categories that a management system should fit for any size insurance agency. About the only scenario I can think of that EZLynx would not be appropriate would be doing the financial books for an agency, but than again, what agency management does.
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Pros
Vertafore
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
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Applied Systems
  • Policy Downloads
  • Policy Mangement
  • Policy Documents
  • Rater
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Cons
Vertafore
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
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Applied Systems
  • Sometimes, the system times out and we have to rerun the quote.
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Likelihood to Renew
Vertafore
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
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Applied Systems
No answers on this topic
Usability
Vertafore
its decent but needs improvement
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Applied Systems
Very user friendly software and they continue to improve it. We choose it as its "insurance centric" and most features are great. Training is good but some could be updated as they make changes. Would like to see some additional user options added for some tracking capabilities. But it works well for our agency
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Reliability and Availability
Vertafore
ams360 service is excellent. They identify the issue and offer quick solutions
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Applied Systems
No answers on this topic
Performance
Vertafore
THEY COULD LOAD FASTER
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Applied Systems
No answers on this topic
Support Rating
Vertafore
Support responds quickly, and they are very knowledgeable.
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Applied Systems
No answers on this topic
In-Person Training
Vertafore
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
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Applied Systems
No answers on this topic
Online Training
Vertafore
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
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Applied Systems
No answers on this topic
Implementation Rating
Vertafore
be prepared for a long transition of data
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Applied Systems
No answers on this topic
Alternatives Considered
Vertafore
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
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Applied Systems
While QQ Evolution was a very good agency management platform its time was coming to an end because of the lack of portability. Which is one of the reasons why we made the switch over to EZLynx. The other issue with QQ Evolution was the massive amount of time needed to do end of the month commissions. EZLynx has solved this problem with their much simpler and easier to use commission interface.
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Scalability
Vertafore
There are definitely endless possibilities with ams360. Its easy scalable to add departments
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Applied Systems
No answers on this topic
Return on Investment
Vertafore
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
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Applied Systems
  • It makes quoting quicker.
  • Managing policies is easier.
  • Cancellations are easier.
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