Apica Synthetic vs SCOM

• Synthetic alerts triggered
• Helpful to rectifying the actual issue
• After resolution of the issue, apica notifies green signal

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• Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
• Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
• Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.

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• It's very clunky. Infrastructure is large and very difficult to upgrade.
• SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
• It filled a gap in monitoring for us, but we're looking to move on.

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• One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
• SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
• The OOB SCOM reports are a bit clunky and feel outdated.

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• Got visibility into availability other than relying on just canary pages.

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• We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
• We can now confidently provide management and security teams on successful update of security patches with high accuracy.
• Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.

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