What users are saying about
5 Ratings

SolarWinds NPM

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297 Ratings
5 Ratings
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Score 5.4 out of 101

SolarWinds NPM

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297 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

SolarWinds NPM

Network Performance Monitor is well suited for internal environments where network response time matters. This would include SAN and clustered resources, complex multilayer switching environments and sites with multi-location routing (e.g. we have switches that are 800 miles apart where we need to ensure certain ms response times for our DR objectives).
Chris Short profile photo

Feature Rating Comparison

Network Performance Monitoring

AppNeta
SolarWinds NPM
8.0
Automated network device discovery
AppNeta
SolarWinds NPM
8.0
Network monitoring
AppNeta
SolarWinds NPM
9.1
Baseline threshold calculation
AppNeta
SolarWinds NPM
8.4
Alerts
AppNeta
SolarWinds NPM
8.7
Network capacity planning
AppNeta
SolarWinds NPM
8.2
Packet capture analysis
AppNeta
SolarWinds NPM
6.1
Network mapping
AppNeta
SolarWinds NPM
8.1
Customizable reports
AppNeta
SolarWinds NPM
7.6
Wireless infrastructure monitoring
AppNeta
SolarWinds NPM
7.3
Hardware health monitoring
AppNeta
SolarWinds NPM
8.8

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • IPAM - helps effective provide history of IP addresses in your organization for audit purposes as well as alerting due to IP address conflicts.
  • NCM- effectively being able to configure multiple network devices from a single management point has become a valuable asset
  • SAM - Application and Hardware Monitoring is so granular that customization amongst various hardware and software's have been made easy using SAM. Examples: monitoring UPS Battery Life span and Remaining Battery load for multiple UPS across a WAN gives you insight of your backup power situation that can be addressed before it becomes a problem.
Mark Lambert profile photo

Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • Better email controls. Right now we can do everything to control different groups getting emails but it could be easier.
  • NTA needs to be part of NPM they should not be separate products.
  • Filtering/searching options on syslogs and alerts.
Roger Oliver profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SolarWinds NPM10.0
Based on 7 answers
It works really well for us. Cannot see us switching to another product.
Adam Hutcheson profile photo

Usability

No score
No answers yet
No answers on this topic
SolarWinds NPM5.8
Based on 6 answers
It's easy to use at first. But, when you would either like to go technical OR trying to add a custom monitor the ease of use goes out the door and requires a lot of time to learn its SDK / Back-end tools.Way too much emphasis on user to user support via their Thwack site. Skimping on support cost much? It's slightly disheartening to get better support from other customers then from the "success center" or calling support. Really hurts the ease of use for the product, because its fine until things don't work out of the box, then it gets frustratingly difficult.
Greg Richards profile photo

Support

No score
No answers yet
No answers on this topic
SolarWinds NPM6.3
Based on 10 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Jim Arendt profile photo

Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
Price and features - SolarWinds won.
Toivo Sari profile photo

Return on Investment

No answers on this topic
  • We haven't had the opportunity to put the pencil to paper to determine ROI yet. However, we have reduced manhours by addressing issues faster.
Toivo Sari profile photo

Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AppNeta More Information

SolarWinds NPM

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details

SolarWinds NPM More Information