What users are saying about
5 Ratings
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352 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.2 out of 101

SolarWinds NPM

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352 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

SolarWinds NPM

SolarWinds is specifically suited for network device and SNMP monitoring. While there are other solutions out there that do well for monitoring Windows, SolarWinds is the king of SNMP. It is the best all around monitoring solution that I am aware of. We use SolarWinds for a primarily Cisco network and the ease of adding devices and utilizing out-of-box features was crucial when we first began using the product.
Aaron Oberman profile photo

Feature Rating Comparison

Network Performance Monitoring

AppNeta
SolarWinds NPM
8.1
Automated network device discovery
AppNeta
SolarWinds NPM
8.3
Network monitoring
AppNeta
SolarWinds NPM
9.0
Baseline threshold calculation
AppNeta
SolarWinds NPM
8.5
Alerts
AppNeta
SolarWinds NPM
8.8
Network capacity planning
AppNeta
SolarWinds NPM
8.2
Packet capture analysis
AppNeta
SolarWinds NPM
6.1
Network mapping
AppNeta
SolarWinds NPM
7.8
Customizable reports
AppNeta
SolarWinds NPM
7.9
Wireless infrastructure monitoring
AppNeta
SolarWinds NPM
7.6
Hardware health monitoring
AppNeta
SolarWinds NPM
8.7

Pros

AppNeta

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo

SolarWinds NPM

  • I think the shining example that sets SolarWinds apart from the rest is the approach it takes with SNMP. I have served in the Managed Service field and monitored devices for over twelve years and SolarWinds SNMP monitoring design is bar-none the best I have used.
  • I appreciate how different aspects of NPM flow togeher. An example of this is when you monitor a wireless controller and how it will automatically populate all of your access points along with statistics into the system. Using this feature along with the Network Traffic Analyzer has been a powerful troubleshooting tool.
  • The user community is a large part of the success of NPM. SolarWinds provides a forum that allows others to share their successes and discoveries with others. It is both friendly and professional and has been a major help to me.
Aaron Oberman profile photo

Cons

AppNeta

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo

SolarWinds NPM

  • I feel a little more granularity in user permissions for all modules would be an improvement. Give one user a certain right that another user should not have. Right now for the majority, its user or admin...with nothing in between for most modules.
  • Customizable views per user, not globally.
Mark Lambert profile photo

Likelihood to Renew

AppNeta

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 10.0
Based on 7 answers
Low maintenance cost and great support on problems and issues. SolarWinds has been used here for over 10 years and we are able to have minimal down time and has been solid on monitoring and alerting on our network setup. They are constantly adding new and improving the product and making it better to use all around.
Bill Rieger profile photo

Usability

AppNeta

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 4.9
Based on 6 answers
It's easy to use at first. But, when you would either like to go technical OR trying to add a custom monitor the ease of use goes out the door and requires a lot of time to learn its SDK / Back-end tools.Way too much emphasis on user to user support via their Thwack site. Skimping on support cost much? It's slightly disheartening to get better support from other customers then from the "success center" or calling support. Really hurts the ease of use for the product, because its fine until things don't work out of the box, then it gets frustratingly difficult.
Greg Richards profile photo

Support

AppNeta

No score
No answers yet
No answers on this topic

SolarWinds NPM

SolarWinds NPM 5.7
Based on 10 answers
It takes too long before the initial response, asking for the diagnostics. Even when the diagnostics are sent with the opening of the case.
Ricardo Espirito Santo Silva profile photo

Alternatives Considered

AppNeta

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo

SolarWinds NPM

SolarWinds goes light-years beyond checking for a simple up or down status. We have had the case where a network switch is up and passing packets but no longer providing PoE. NPM let's us know.
Emanuel Maldonado profile photo

Return on Investment

AppNeta

No answers on this topic

SolarWinds NPM

  • SolarWinds has definitely helped us find a platform for all of our reporting. Not just network, but also servers and other infrastructure. This is very valuable to our NOC which watches all of the infrastructure.
  • The modular architecture with multiple polling engines, allows us to keep pollers in different locations and also to offer services to the entire university system and not just a single campus.
Collin Lichtenberger profile photo

Pricing Details

AppNeta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SolarWinds NPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details

Add comparison