Likelihood to Recommend RSA Archer is fantastic at cataloguing, personalizing assessments, raw reporting, and capacity to add custom fields. It is a little clunky around adding contextual information to notifications, peeking into data before attempting to load pages, quick navigation or determining linked (or sub-linked) relationships. These are all concerns that can either be worked around with an appropriate data scheme or with careful administration of the sub-routines.
Read full review One example of specific scenario in [CaseWare] IDEA is the ability to run samples separately and then based off of the results, compare and contrast the values recorded and easily discern if there are any variables or discrepancies within the data itself. Also, we can test journal entries with certain parameters to check the audit for any issues that may arise pertaining to the criteria. By testing, we are able to make sure the data is accurate and sufficient.
Read full review Pros Integration capabilities to multiple enterprise systems Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills Read full review Easy to understand and easy to use. Can use on large quantities of data and quickly analyze them. Uses logic that can be followed if one is an auditor. I, for example, could understand the logic in a number of samples, i.e how the number of samples thrown changes when risk changes from low to moderate in proportion taking in consideration the materiality. Other audit firms are using 2 software for the process that IDEA alone can do. So IDEA has a definite advantage here. Customizable by the company. Read full review Cons They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update. There is no open and free academy to learn more about the tool. One cannot stay to a particular product version, they have to move to the next version to keep up with the changes. Read full review Bit of a learning curve for the advanced features as a beginner. Read full review Usability Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.
Read full review Support Rating Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.
Read full review I would rate it a 9 because I never really needed support on this but if I did, there was the necessary support given promptly.
Read full review Alternatives Considered It has been roughly 5 years since I have seen Securevue, so a lot can change, but to me it felt like several products were purchased and an attempt was made to piece them all together into a single solution (and I believe that may have been true). It also required agents on endpoints which did not fit the model I believed customers were looking for.
MetricStream appeared to be difficult to install as it took their own engineers some time to get it installed in my lab environment. I did not think their web interface was as intuitive as RSA Archer. Customization to the platform was possible to some degree, but required a lot more work and technical skills than required by Archer. I did like the landing page for
MetricStream which called out the important action items for the current user, but Archer v6.X now has this feature.
Read full review I have used Microstart and would definitely vote for IDEA because IDEA combines what Microstart does with the help of one/more softwares. Where Microstart just gives a number of samples, IDEA selects the number of samples based on materiality, risk, and other factors. It selects those samples from the population leaving out line items that are invalid/ zero. I would prefer using IDEA any day.
Read full review Return on Investment We were able to achieve approx 63% gain in operational efficiency. Reduce the number of findings and exceptions during an Internal audit to almost zero. Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes. Read full review We were able to save time by over 200 billable hours over our last busy season cycle We saved roughly 12% on costs compared to the last program we used. Read full review ScreenShots