FortiSIEM vs. Arcsight by OpenText

If budget is an issue then Fortisiem fits well, as it's more than a typical SIEM solution. It can integrate with environmental monitoring systems, UPS HVAC etc. It can be used as the CMDB solution etc. If fine-tuned and looked after it can actually bring a lot of value for less.

Incentivized

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

• Log aggregation and analytics
• CMDB
• Device inventory and remote management .
• It can be used by Managed Security Providers who have multiple customers as it offers multi organization support .

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• Non-intuitive/unattractive user interface
• Too many features that will usually remain unused
• Very crowded (too many icons) portal
• The reporting feature is confusing, e.g. you have to click on the "refresh" button to get the result of your inquiry. The report generation process can be much easier, as the user interaction is not pleasant.

Incentivized

• Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
• UI can be improved.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.

Incentivized

• Other SIEM solutions were cost prohibitive at the time of purchase (2016).
• Just like any other SIEM, it helped draw a better picture of our current security posture.

Incentivized

• It's a good SIEM solution. Doesn't have much negative impact.
• Customization is the best part.
• Good reporting features.
• Does require good hardware configuration.

Incentivized