What users are saying about

Arena<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

169 Ratings

EnterpriseIQ

8 Ratings

Arena<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

169 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

EnterpriseIQ

8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Arena

It works great for PLM data (Darwings, BOMs)It works OK for quality dataIt does not work for Inventory mangement
Alex Charney Cohen profile photo

EnterpriseIQ

In the manufacturing setting it is very appropriate
Marie Wheaton profile photo

Feature Rating Comparison

Payroll Management

Arena
EnterpriseIQ
10.0
Pay calculation
Arena
EnterpriseIQ
10.0
Benefit plan administration
Arena
EnterpriseIQ
10.0
Direct deposit files
Arena
EnterpriseIQ
10.0
Salary revision and increment management
Arena
EnterpriseIQ
10.0
Reimbursement management
Arena
EnterpriseIQ
10.0

Customization

Arena
EnterpriseIQ
7.0
API for custom integration
Arena
EnterpriseIQ
7.0

Security

Arena
EnterpriseIQ
8.3
Single sign-on capability
Arena
EnterpriseIQ
8.4
Role-based user permissions
Arena
EnterpriseIQ
8.2

Reporting & Analytics

Arena
EnterpriseIQ
7.4
Dashboards
Arena
EnterpriseIQ
7.5
Standard reports
Arena
EnterpriseIQ
6.5
Custom reports
Arena
EnterpriseIQ
8.2

General Ledger and Configurable Accounting

Arena
EnterpriseIQ
8.1
Accounts payable
Arena
EnterpriseIQ
8.2
Accounts receivable
Arena
EnterpriseIQ
8.2

Inventory Management

Arena
EnterpriseIQ
8.9
Inventory tracking
Arena
EnterpriseIQ
10.0
Automatic reordering
Arena
EnterpriseIQ
8.7
Location management
Arena
EnterpriseIQ
9.0
Manufacturing module
Arena
EnterpriseIQ
8.0

Order Management

Arena
EnterpriseIQ
7.9
Pricing
Arena
EnterpriseIQ
8.0
Order entry
Arena
EnterpriseIQ
8.4
Credit card processing
Arena
EnterpriseIQ
8.0
Cost of goods sold
Arena
EnterpriseIQ
7.2

Pros

  • Searching. The advanced search is very flexible yet guided to narrow down a search to a short list when you are trying to find something
  • Our migration from Agile and Parts and vendors was complex, but well supported. The transition team met with us weekly and responded quickly to our concerns and issues. Our experience may have been extreme, but Arena stood by us and helped us navigate many tough situations.
  • Administering and reconfiguring the database is very straightforward and quick. I love the fact that an Engineer can come to me and say, "I need this new parameter for a capacitor" and I can resolve his request in 2 minutes.
Alex Charney Cohen profile photo
  • IQMS does a good job of responding to customer issues. Their tech staff helps with any problems until they are solved sometimes expediting issues up to testing to get the issue resolved.
  • IQMS has competent trainers that do on sight training. They have helped in this area a couple of times with implementation of different modules.
  • IQMS is very user friendly from the production floor all the way to the top of your organization.
Marie Wheaton profile photo

Cons

  • A large business with many different groups all having different needs and requirements might see limitations using Arena. Though this was not the case in my company, I have seen a previous company struggle to implement a competing product that required extensive customization.
  • As a small company, my company would get better use out of Arena if the per-seat licensing cost were lower. We are currently unwilling to pay for a license for the people who would be a 'nice to have' in accessing data but don't particularly need to create or edit information.
No photo available
  • The accounting analysis and reporting leaves something to be desired. Particularly the posting and review of inventory transactions.
  • The help desk for technical support is hit or miss in terms of getting an employee on the phone who knows about the software beyond reading a help file.
  • The canned reports that come with the system are very poor and on some occasions do not provide reliable data (especially "as-of" reports). We needed to modify most for our needs.
No photo available

Likelihood to Renew

Arena8.2
Based on 1 answer
excellent PLM system, if only it had ERP module for procurement and inventory management
Vlad Kalika profile photo
EnterpriseIQ8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
No photo available

Usability

No score
No answers yet
No answers on this topic
EnterpriseIQ7.0
Based on 1 answer
Overall much easier to use than our previous system.
No photo available

Support

No score
No answers yet
No answers on this topic
EnterpriseIQ2.0
Based on 1 answer
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
No photo available

Implementation

No score
No answers yet
No answers on this topic
EnterpriseIQ7.0
Based on 1 answer
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
No photo available

Alternatives Considered

Having worked previously with Windchill, I found Arena to be far more intuitive and easy to use, needing much less customization. Though the use of Windchill was at a much larger company, Arena was clear and flexible and able to meet our needs with only a fraction of the time needed for mere introduction of Windchill to its large user base.
No photo available
This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.
Marie Wheaton profile photo

Return on Investment

  • I do not have any quantitative data to support the impact it has had.
No photo available
  • Enterprise IQ is so versatile that it has many different ways to get to the desired result. By using their software we are able to track problems area and shift our focus on the areas that need fixed.
  • Before going to Enterprise IQ our employees used to stand for hours at a computer with a pad and pencil making manual transactions. Not all of that is done through the use of scanners. The amount of overall savings not to mention the accuracy of inventory has improved greatly.
Marie Wheaton profile photo

Screenshots

EnterpriseIQ

Pricing Details

Arena

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Arena offers flexible packages to fit your team’s needs ensuring you get the right capabilities to meet your specific business requirements so you never overpay. Our cloud-based PLM and QMS solutions include role-based subscriptions to meet your diverse team needs with the necessary security to protect your product information. Our fixed-fee QuickStart™ implementations help us deploy rapidly to provide the lowest total cost of ownership.

Arena More Information

EnterpriseIQ

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

EnterpriseIQ More Information