Arena vs EnterpriseIQ

• Searching. The advanced search is very flexible yet guided to narrow down a search to a short list when you are trying to find something
• Our migration from Agile and Parts and vendors was complex, but well supported. The transition team met with us weekly and responded quickly to our concerns and issues. Our experience may have been extreme, but Arena stood by us and helped us navigate many tough situations.
• Administering and reconfiguring the database is very straightforward and quick. I love the fact that an Engineer can come to me and say, "I need this new parameter for a capacitor" and I can resolve his request in 2 minutes.

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• IQMS does a good job of responding to customer issues. Their tech staff helps with any problems until they are solved sometimes expediting issues up to testing to get the issue resolved.
• IQMS has competent trainers that do on sight training. They have helped in this area a couple of times with implementation of different modules.
• IQMS is very user friendly from the production floor all the way to the top of your organization.

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• A large business with many different groups all having different needs and requirements might see limitations using Arena. Though this was not the case in my company, I have seen a previous company struggle to implement a competing product that required extensive customization.
• As a small company, my company would get better use out of Arena if the per-seat licensing cost were lower. We are currently unwilling to pay for a license for the people who would be a 'nice to have' in accessing data but don't particularly need to create or edit information.

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• The accounting analysis and reporting leaves something to be desired. Particularly the posting and review of inventory transactions.
• The help desk for technical support is hit or miss in terms of getting an employee on the phone who knows about the software beyond reading a help file.
• The canned reports that come with the system are very poor and on some occasions do not provide reliable data (especially "as-of" reports). We needed to modify most for our needs.

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• I do not have any quantitative data to support the impact it has had.

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• Enterprise IQ is so versatile that it has many different ways to get to the desired result. By using their software we are able to track problems area and shift our focus on the areas that need fixed.
• Before going to Enterprise IQ our employees used to stand for hours at a computer with a pad and pencil making manual transactions. Not all of that is done through the use of scanners. The amount of overall savings not to mention the accuracy of inventory has improved greatly.

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