ASC Neo Cloud vs. Webex Contact Center
ASC Neo Cloud vs. Webex Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ASC Neo Cloud | N/A | ASC offers a portfolio comprising of call recording, compliance, analysis of corporate communication and quality management as on-premise software as well as in the cloud as flexible services. | N/A | |
Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A |
ASC Neo Cloud | Webex Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ASC Neo Cloud | Webex Contact Center | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
ASC Neo Cloud | Webex Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
ASC Neo Cloud | Webex Contact Center | |
---|---|---|
Small Businesses | Clari Copilot Score 8.9 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Gong Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Webex Contact Center Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ASC Neo Cloud | Webex Contact Center | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.7 (28 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
ASC Neo Cloud | Webex Contact Center | |
---|---|---|
Likelihood to Recommend | ASC Technologies No answers on this topic | Cisco |
Pros | ASC Technologies No answers on this topic | Cisco |
Cons | ASC Technologies No answers on this topic | Cisco |
Alternatives Considered | ASC Technologies No answers on this topic | Cisco |
Return on Investment | ASC Technologies No answers on this topic | Cisco |
ScreenShots | Webex Contact Center Screenshots |