TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    BigMarker

    Score6 out of 10
    N/ABigMarker is a cloud-based webinar platform that provides webinar hosting for up to 1,000 attendees, with no downloads required, featuring HD audio and video conferencing, screen sharing, and recording. It is also can integrate a Twitter chat into a webinar. BigMarker provides hosts with tools to promote webinars, and a channel to build a community around their content. Hosts can choose between free webinars or selling tickets to monetize their content. For learners and knowledge seekers,…N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    ConfluenceBigMarkerZoom Workplace
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Basic Webinar Software
    Custom Quote
    Enterprise Webinar Software
    Custom Quote
    Event Packages
    Custom Quote
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    ConfluenceBigMarkerZoom Workplace
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    ConfluenceBigMarkerZoom Workplace
    Considered Multiple Products
    Atlassian
    Chose Confluence
    Atlassian Confluence is a simpler platform than Microsoft SharePoint, which is good and bad. It is much easier to use and has less overhead than SharePoint, which makes it ideal for quick documentation and sharing knowledge. If more advanced features and document sharing are …
    Incentivized
    Chose Confluence
    We were using MS SharePoint which was integrated with TFS for managing our developer workflow and it was quite clunky. We had to be signed into the VPN to access any of it and it relied upon Internet Explorer for access. It felt slow and sometimes you could use other browsers …
    Incentivized
    BigMarker
    No answer on this topic
    Zoom
    Chose Zoom Workplace
    Zoom Workplace is superior in my opinion. It is the best for training clients and allows for annotation. Teams does not allow you to annotate and that makes it VERY hard to direct someone where to go on a screen.
    Incentivized
    Chose Zoom Workplace
    With Five9, there may be a disadvantage in terms of prices, which is why we're switching to them for the phone service, but Zoom Phone is actually much better. The integration it offers with other tools allows for data collection and call recording. In the Admin service, you …
    Incentivized
    Chose Zoom Workplace
    I did not choose Zoom Workplace, my company did.
    Incentivized
    Chose Zoom Workplace
    To have all of the tools and features within one application makes it much easier to on-board new employees, acclimate, and manage. To split features across different platforms is cumbersome to manage and costs much more.
    Incentivized
    Chose Zoom Workplace
    None on the list above, but Zoom Workplace allows our company at its current size (250 people) it meets our needs of usability and cost. We have considered switching over to Google Meets though that does not offer the same ease of screen sharing and large webinars which is an …
    Incentivized
    Chose Zoom Workplace
    A better video experience and better chat experience. I love being able to have a chat with myself to save important information only I can see. I like that you can create favorites and group chats as well. Teams video quality was lacking, and Google Chat, funny enough, had …
    Incentivized
    Chose Zoom Workplace
    Zoom has the best performance in terms of hosting meeting with large number of participate.
    Zoom's UI design is more intuitive and user-friendly.
    Incentivized
    Chose Zoom Workplace
    Zoom is easy to use. No conflict tools, bright video, and good quality of audio. I can also use it on my mobile phone.
    Incentivized
    Chose Zoom Workplace
    Google Meet compared to Zoom has fewer functions, no whiteboard, no Q&A section, no possibility to grant screen sharing permission to other tools. But instead of it, Google Meet delivered together with other G-Suite products and tools so it has deeper integration possibilities …
    Incentivized
    Chose Zoom Workplace
    Major thing is lot of more feature than Skype.
    Skype was very heavy on processor as it was heavy, but Zoom is light weight.
    Skype use to lags alot, but it is not case with Zoom as it runs very smoothly on any processor.
    No expert is required to configure Zoom
    Incentivized
    Chose Zoom Workplace
    Zoom is the best experience of all and in most cases less costly to implement and maintain
    Incentivized
    Chose Zoom Workplace
    I've generally used Skype less and less over the years... the main reason to do so is that I find the other party uses a different system than me, but we both have Skype accounts. The address book that I've built over the years is probably the main reason that this app is …
    Incentivized
    Chose Zoom Workplace
    Both BlueJeans and Zoom offered superior audio and video quality to our users. Either one of them would have been a solid choice. We ultimately selected Zoom not only because of the quality, but because of the effort that the Zoom team was putting into their product, while …
    Incentivized
    Chose Zoom Workplace
    Polycom was less stable and more expensive
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    No answers on this topic
    92%
    Would buy again
    416 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    93%
    Delivers good value for the price
    389 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    95%
    Happy with the feature set
    441 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    290 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    95%
    Implementation went as expected
    330 Answers
    Features
    ConfluenceBigMarkerZoom Workplace
    Project Management
    Comparison of Project Management features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    BigMarker
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    BigMarker
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Chat6.415 Ratings00 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    BigMarker
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Versioning8.3137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings00 Ratings
    Advanced security features8.4115 Ratings00 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    9.2
    4 Ratings
    2% above category average
    Zoom Workplace
    -
    Ratings
    Branding options00 Ratings9.43 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings00 Ratings8.9998 Ratings
    High quality video00 Ratings00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.5192 Ratings
    Call recording00 Ratings00 Ratings8.7240 Ratings
    Call park00 Ratings00 Ratings7.8147 Ratings
    Call screening00 Ratings00 Ratings8.0165 Ratings
    Message alerts00 Ratings00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    1% below category average
    Mobile app for iOS00 Ratings00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Atlassian Confluence and BigMarker and Zoom Workplace
    Feature
    Atlassian Confluence
    -
    Ratings
    BigMarker
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings00 Ratings8.9199 Ratings
    Team messaging00 Ratings00 Ratings8.9214 Ratings
    Team document sharing00 Ratings00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.5202 Ratings
    Best Alternatives
    ConfluenceBigMarkerZoom Workplace
    Small Businesses
    Flock
    Score9.5 out of 10
    RingCentral Events
    Score8.6 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    RingCentral Events
    Score8.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Zoom Events & Webinars
    Score8.8 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceBigMarkerZoom Workplace
    Likelihood to Recommend
    8.3
    (174 ratings)
    9.5
    (4 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    8.1
    (63 ratings)
    8.6
    (2 ratings)
    9.5
    (46 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.4
    (2 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    ConfluenceBigMarkerZoom Workplace
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    BigMarker
    Being a user of BigMarker I am fully satisfied
    with their program and the features they are offering to me. Clear UI with easy
    to use interface helping me a lot to set up everything in minutes. Definitely
    recommend this masterpiece to other business to use it for effective virtual
    collaborations.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    BigMarker
    • Live streamed events
    • Webinar style training
    • Marketing and Automated webinars
    • Ticketing for Digital events and training
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    BigMarker
    • Really need BigMarker to create a white label offering so I can embed it into my website without hassle for members to sign up.
    • Would love to be able to stream my webinars to Facebook and other social platforms.
    • Need picture resizing to be working well because a lot of my pictures are not resized automatically.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    BigMarker
    No answers on this topic
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    BigMarker
    The dashboard is very easy to use, I have been using
    this as a go-to platform in the pandemic days and still using it for online webinars
    and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    BigMarker
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    BigMarker
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    BigMarker
    There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    BigMarker
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    BigMarker
    I've been using this for so long I honestly don't know what else is out there. I am THAT satisfied!
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    No answers on this topic
    BigMarker
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    BigMarker
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Atlassian
    No answers on this topic
    BigMarker
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    BigMarker
    • Haven't seen a tangible ROI yet, but I can say it's made communication easier.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.