Likelihood to Recommend For companies that are already using other
Atlassian systems, then
Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management,
Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Read full review I think it's well suited as a drop-in EDR, really an XDR, I guess if you want to go there. A platform for most organizations. I think it lacks some of the granularity in off-the-shelf rule sets that I want for defense Industrial base or financial services clients. For heavily targeted organizations, I think it requires a lot more customization than some of the competitor products off the shelf. So if you get there, it's not there day one.
Read full review Pros It is very easy for users to create tickets Standing up atlassian crowd is a breeze Not having to manage any hardware infrastructure is great Read full review It integrates perfectly with Azure Sentinel. I mean, that's great. We can have a single pane of class with other platforms, like Defender for Cloud, Defender for endpoints, and Defender for servers, which is awesome as well. The ease of deployment is because Microsoft made sure around a year ago that every single workstation with Microsoft Windows came with Defender for Endpoints embedded. Read full review Cons Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd. Linux support was there as it was built mostly to support Windows based systems Documentation was supported but most issues we had required us to contact Atlassian support. Read full review While it's a very good product for auditing, it has a very hard time to distinguish what is malicious and is an attack, what is not. Very rarely we get indication of a real malicious attack. We got lots of hours for off the shelf malware that it cleans up automatically. So basically we never get to look at it, which is a positive thing, but threats are detected by the third party endpoint, so it will not be enough by itself. Read full review Likelihood to Renew Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
Read full review Support Rating Overall, support is good, you get quick responses from
Atlassian 's official support system, and documentation is decent enough for you to find what you need.
Read full review The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review Alternatives Considered These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of
Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Read full review I would say not to name specific company names, because I'm a partner with one of them and that's the account that I work with. But I use some competing solutions that I would say are pretty heavy from an overhead perspective with the agent that has to be installed in the machine. It can be too restrictive for permissions where it gets in the way of an employee doing their job and the ability for Defender to be secure in that, but still allow an employee to go about their day and do what they need to do is certainly a change maker there. But yeah, from the other products perspective across the years, whether it be business or personal, some other products I can name are other endpoint protections from Vera Avast, McAfee, of course as folks remember that. And some of the other major players too that I would say a large networking company that doubles in security as well. I'll name them that way.
Read full review Return on Investment New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users. The positives are always with the end user, which I have to say, Crowd was able to accomplish. Read full review Reduced incidents of security breaches lead to lower remediation costs and avoid potential financial losses and reputational damage. Reduces the need for additional third-party security solutions and training, thereby lowering overall security management costs. Increased efficiency and productivity of IT staff lead to better allocation of resources and cost savings. Reduces the risk of fines and sanctions associated with non-compliance, ensuring business continuity and protecting revenue. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots