TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Quickbase

    Score8.8 out of 10
    N/AQuickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

    $700

    per month

    Pricing
    Atlassian JiraAtlassian JiraQuickbase
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Enterprise
    Full Customizable
    per month/billed annually
    Business
    Starting at $2,200
    per month
    Team
    Started at $700
    per month
    Offerings
    Pricing Offerings
    Atlassian JiraAtlassian JiraQuickbase
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.Higher volume teams may qualify buyers for a discount.Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.
    More Pricing Information
    Community Pulse
    Atlassian JiraAtlassian JiraQuickbase
    Considered Multiple Products
    Atlassian
    No answer on this topic
    Atlassian
    No answer on this topic
    Quickbase
    Chose Quickbase
    I've lately found Quickbase lagging in being able to easily build dashboards from the data versus Microsoft BI as an example. However, for smaller scale projects/items, I do still prefer Quickbase. It's more on the larger scale cross-team projects where there seems to be a gap …
    Incentivized
    Chose Quickbase
    QB is a true database so can do much more.
    Having said that, it’s more complex to develop in so end users can do more themselves in Smartsheet.
    Incentivized
    Chose Quickbase
    I have personally used Quickbase and Salesforce and am so much more impressed by Quickbase. Salesforce puts so little power in your hands, for any change you have to ask their developers and it comes with a big price tag and time lag. Quickbase is easy and nimble and you can …
    Incentivized
    Chose Quickbase
    If we talked about the agile feature Jira is a better well-suited application for managing and that is one of the main reasons Quickbase is not the selected one for us, also we preferred to use two or more apps to handle everything in their specialized application whether to …
    Incentivized
    Chose Quickbase
    While Jira is a powerful and useful tool, we found that Quick Base offered more customization, simple to use interface, and a better pricing model. At the end of the day, the decision was a good one, as our output increased after making the switch from Atlassian JIRA Align to …
    Incentivized
    Chose Quickbase
    Quick Base has a different use case than Zendesk which is ticket triaging that is customer-facing. Quick Base is internally focused like JIRA but also not as development team heavy. If Quick Base could strike a nice balance to only cater to the needs of internal management …
    Incentivized
    Chose Quickbase
    I have worked on MS SharePoint server 2013, Office 365/SharePoint online, Service Now, JIRA and also evaluated KiSSFLOW.
    Incentivized
    Chose Quickbase
    Quick Base was MUCH more flexible and utilitarian. It did not restrict us, or make us conform our processes to their software, as many other solutions do. It has back ups, security, and support so that we are not alone. The community forums are great too. Lots of learning …
    Incentivized
    Chose Quickbase
    But easier to use.
    Incentivized
    Chose Quickbase
    We were looking for a collaborative team task tracking solution and reviewed many different products that were dedicated to solving such a problem, or had the capability.
    QuickBase can both allow you to create it from scratch or apply a pre-defined template from its market …
    Incentivized
    Chose Quickbase
    Quickbase is much more powerful and it is much easier to find information organized quickly, but Google does have the benefit of being organized into all their other software and it is very easy to share and have others work on at the same time. I understand that they are not …
    Incentivized
    Chose Quickbase
    JIRA offers a simple ticketing / requests tools that cover part of our requirements. We decided to go with Quickbase for the customisation of it and the overall shareability of it. Also JIRA is more a one-sided application vs. Quickbase which offer more possibilities.
    Incentivized
    Chose Quickbase
    Quickbase was the most modular and could be custom tailored above and beyond simple service/support apps and web docs applications
    Incentivized
    Chose Quickbase
    Price and ease of usability were a key factor in choosing QB. The data integration APIs were also key to us.
    Incentivized
    Chose Quickbase
    There are other programs such as Maintenance Connection, Jira, and smaller tracking solutions, that can accomplish similar goals. Quickbase has more flexibility and customization potential, but also falls short of some of the ease of use and UI look and feel. But with Quickbase …
    Incentivized
    Chose Quickbase
    Other applications I have used have a more specific focus and are designed to use almost out of the box with less customization. Quickbase provides more customizability than some of the other apps I have used or evaluated, but there is definitely more setup and maintenance.
    Incentivized
    Chose Quickbase
    For the smaller company I was at where we did all of the production in-house, JIRA was definitely a better match. QuickBase works well for the larger corporation that our company is because it helps manage those larger moving pieces that are part of our process.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    96%
    Would buy again
    138 Answers
    98%
    Would buy again
    141 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    98%
    Delivers good value for the price
    121 Answers
    98%
    Delivers good value for the price
    122 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    94%
    Happy with the feature set
    136 Answers
    99%
    Happy with the feature set
    142 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    96%
    Lived up to sales and marketing promises
    71 Answers
    99%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    98%
    Implementation went as expected
    91 Answers
    95%
    Implementation went as expected
    107 Answers
    Features
    Atlassian JiraAtlassian JiraQuickbase
    Project Management
    Comparison of Project Management features of Atlassian Jira and Atlassian Jira and Quickbase
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Quickbase
    -
    Ratings
    Task Management8.765 Ratings8.765 Ratings00 Ratings
    Resource Management7.963 Ratings7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings7.149 Ratings00 Ratings
    Scheduling7.858 Ratings7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings7.950 Ratings00 Ratings
    Document Management6.954 Ratings6.954 Ratings00 Ratings
    Email integration7.855 Ratings7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Atlassian Jira and Quickbase
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Quickbase
    -
    Ratings
    Quotes/estimates7.732 Ratings7.732 Ratings00 Ratings
    Invoicing8.125 Ratings8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings7.427 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraAtlassian JiraQuickbase
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Microsoft Project Server
    Score5 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraAtlassian JiraQuickbase
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.3
    (254 ratings)
    7.5
    (521 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    8.6
    (37 ratings)
    9.9
    (54 ratings)
    Usability
    7.8
    (79 ratings)
    7.8
    (79 ratings)
    8.4
    (40 ratings)
    Availability
    8.0
    (4 ratings)
    8.0
    (4 ratings)
    9.0
    (16 ratings)
    Performance
    8.0
    (2 ratings)
    8.0
    (2 ratings)
    9.0
    (15 ratings)
    Support Rating
    8.0
    (24 ratings)
    8.0
    (24 ratings)
    7.4
    (44 ratings)
    In-Person Training
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    9.9
    (4 ratings)
    Online Training
    8.0
    (2 ratings)
    8.0
    (2 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    9.8
    (22 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    9.0
    (10 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Ease of integration
    8.0
    (9 ratings)
    8.0
    (9 ratings)
    8.4
    (10 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    9.0
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (10 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (10 ratings)
    User Testimonials
    Atlassian JiraAtlassian JiraQuickbase
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Quickbase
    I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Quickbase
    • Rapidly bring new ideas to life
    • Great authentication and authorization system out of the box
    • Connects with many major third-party services (via Pipelines)
    • Reporting and Dashboards are awesome
    • Excellent emails notification system to keep us in the loop when data changes
    • Intuitive UI for building forms and reports
    • Nice playground to test new ideas
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Quickbase
    • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
    • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Quickbase
    For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Quickbase
    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Quickbase
    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Incentivized
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Quickbase
    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Quickbase
    If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Quickbase
    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Quickbase
    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Quickbase
    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Quickbase
    Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Quickbase
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Quickbase
    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Incentivized
    Read full review
    Professional Services
    Atlassian
    No answers on this topic
    Atlassian
    No answers on this topic
    Quickbase
    For clients we use Qucik base to develop application
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Quickbase
    • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
    • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
    Read full review
    ScreenShots