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Atlassian Jira vs. Google Drive vs. Microsoft SharePoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    Atlassian JiraGoogle DriveSharePoint
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Atlassian JiraGoogle DriveSharePoint
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.Discounts are available for students, educators, and non profit organizations.—
    More Pricing Information
    Community Pulse
    Atlassian JiraGoogle DriveSharePoint
    Considered Multiple Products
    Atlassian
    Chose Atlassian Jira
    Pivotal Tracker is a really great product that takes a different approach to project management and display. But Jira just wins out with the customization and more modern look. If you need something a little less flashy then Pivotal Tracker might be for you. But if you want a …
    Incentivized
    Chose Atlassian Jira
    Jira has more features and is more flexible. It has features specifically designed for agile/Scrum-based methodologies which made it very appealing to us.
    Incentivized
    Chose Atlassian Jira
    It’s good overall as they respond well.
    Incentivized
    Chose Atlassian Jira
    Depending on use and knowledge, both Jira and Microsoft SharePoint allow for task management, file sharing, communication, reporting, etc. However, out of the box, Jira is ready to go, whereas SharePoint requires more customization to get to the same point. Although Jira could …
    Incentivized
    Chose Atlassian Jira
    Jira has more many features, more ways to customize and many more options for plugins and integrations. It works on a much larger scales to meet a greater variety of needs where other products specialize or focus on simplicity of features and easy of use. Jira is better for …
    Incentivized
    Chose Atlassian Jira
    These are not very efficient like JIRA is. It's easy to understand and browse this product. Not much of training is needed here. We like the ease and smoothness of using this product. The look and feel of this product is awesome. It's more cost effective than other tools.
    Incentivized
    Chose Atlassian Jira
    We remain with JIRA even though our umbrella company is fully invested with ServiceNow(SNOW) as SNOW has just a portion of the utility of JIRA when it comes to agile development. SNOW also requires advanced technicians and an entire support team to maintain, whereas JIRA's …
    Incentivized
    Chose Atlassian Jira
    I use JIRA in conjunction with Confluence. They are great products!
    Incentivized
    Chose Atlassian Jira
    JIRA is by far more superior to Sharepoint, in my opinion, when it comes to tracking information. Sharepoint is very clunky and difficult to customize. We spent way too much time trying to configure Sharepoint into a useable product until we decide to just abandon the product …
    Incentivized
    Chose Atlassian Jira
    JIRA blows Sharepoint out of the water. I've been a heavy user of both and the JIRA implementation we have now has reduced so many headaches within our organization. At one time, we had physical cards to track Sharepoint issues and were forced to stand around a board for 15 …
    Incentivized
    Google
    Chose Google Drive
    Compared to Microsoft SharePoint, the interface and learning curve for Google Drive are better mainly because the solution is much simpler and focuses on doing the basics well.
    Incentivized
    Chose Google Drive
    I feel like Google is a lot more affordable and though it would be nice to buy these products to use, drive provides what I need to meet my KPIs.
    Incentivized
    Chose Google Drive
    Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
    Incentivized
    Chose Google Drive
    I had significantly used these drives as well in my professional career as compared to Google Drive: Dropbox offers excellent file synchronization but as compared to Google Drive it seriously lacks dives unmatched ability in document editing. As well as its integration with …
    Incentivized
    Chose Google Drive
    They are not as easy to use as google drive is.
    Google drive is more user friendly
    Incentivized
    Chose Google Drive
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
    Incentivized
    Chose Google Drive
    They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
    Incentivized
    Chose Google Drive

    Google Drive and Box are extremely similar in functionality, the primary differences being aesthetic (Google is more user friendly, Box's UI design is a little less intuitive) and with regards to security (Box offers an enhanced level of protection commensurate with it's …

    Incentivized
    Chose Google Drive
    Google Drive is better because it has its own suite of product features so it's simple and easy to use. It also allows multiple people to edit at once, whereas for other products (i.e. SharePoint) you have to "check" the document out for a single person's use.
    Incentivized
    Chose Google Drive
    Google Drive works perfectly when used in sync with Google Docs, Sheets and Slides, but is less ideal for other file types. Dropbox and Dropbox Business, however, are far superior in terms of native desktop integration and managing any other file types. Dropbox also has a nicer …
    Incentivized
    Chose Google Drive
    We decided to use this tool because it is superior to Excel and also because of our environment and the need to quickly respond to the management and to the clients in our work. In this sense, we can say that our environment led us to explore options other than Excel.
    Incentivized
    Chose Google Drive
    i have been using google drive from 2012 and found the ease of use of it better than others. Even though I use Dropbox and OneDrive for work on some aspects mostly I prefer google drive for my work and personal.
    Incentivized
    Chose Google Drive
    Google Drive is much more intuitive to use.
    Incentivized
    Microsoft
    Chose SharePoint
    SharePoint feels more secure than Google Drive and maintains Excel sheets fully-- something Google constantly messes up. Confluence isn't great for collaboration, though the design elements are cute. SharePoint is a workhorse that always gets the job done, exactly as it needs. …
    Incentivized
    Chose SharePoint
    I like Microsoft SharePoint over Google Drive for its organization. I believe that Microsoft SharePoint keeps things much more organized than Google Drive. Also, typically when you purchase Microsoft SharePoint, you get the rest of the Microsoft Suite. However, Google Drive has …
    Incentivized
    Chose SharePoint
    MS SharePoint lags behind its competitors in most areas. While it does offer more functionality, such as custom sites, MS SharePoint's bogged-down sharing system really hurts it. While sharing documents with coworkers, outside contractors, and guests is hassle-free with Google …
    Incentivized
    Chose SharePoint
    We still have Confluence and Google Drive, but we wanted a product that could provide document security and a single point of access that easily integrated into our active directory. Since we use this for our intranet site, we found the features easier to stand up and the UI …
    Incentivized
    Chose SharePoint
    I have only used Google Drive for personal reasons, not at work. SharePoint has a larger corporation safer feel to it as it uses the comfort of MS Office products for users.
    Incentivized
    Chose SharePoint
    Google Drive is much easier to use although there is some lack of features.
    Incentivized
    Chose SharePoint
    For my time\money, Google Drive is an infinitely better investment than SharePoint, including in a business setting. Although it may not integrate with existing infrastructure (e.g. Active Directory) as well as SharePoint, Google Drive is much more efficient and effective for …
    Incentivized
    Chose SharePoint
    MS SharePoint's seamless integration with OneDrive makes it the hands-down winner over Google Drive. Although Google Drive is a fantastic tool, not being fully integrated with the MS Office Suite makes it less appealing for a large corporate storage solution.
    Incentivized
    Chose SharePoint
    SharePoint has more features than Google Drive, but is not free. It has the ability to present full web pages, which Google Drive does not have. It also has integration into Microsoft 365, Microsoft Office, and Microsoft Outlook which are strong product lines for business. Googl…
    Incentivized
    Chose SharePoint
    MS SharePoint offers far more beyond just document sharing like Google Drive or Dropbox. It allows our company to collaboate and complete tasks in a timely manner. It is a more robust solution and offers better security, customization, and scalability than other solutions.
    Incentivized
    Chose SharePoint
    Prior to adopting MS SharePoint, our team used Google Drive. I think MS SharePoint has made big gains in recent years and now offers essentially the same functionality and services as Google Drive does with added functionality. While Google Drive allows individuals and …
    Incentivized
    Chose SharePoint
    We don't have to pay for SharePoint, unlike Dropbox, and SharePoint integrates our existing email addresses, which is convenient for sharing.
    Incentivized
    Chose SharePoint
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the …
    Incentivized
    Chose SharePoint
    Since Microsoft SharePoint comes with the MS business office package, it is fully integrated with other office products and really works together with other MS Office products like Word, PowerPoint, Excel, Access, Publisher, etc.. in real-time, so it's really easy to maintain …
    Incentivized
    Chose SharePoint
    I think that MS SharePoint is a more robust and well integrated tool than other products. Because it lives in the Microsoft universe it likely integrates to the other software products you already have very easily. Most users will not have trouble adopting it as the UI is …
    Incentivized
    Chose SharePoint
    OneDrive focuses mainly on being a repository in the cloud, but where the administrator of this information is usually the person who owns the site or the account where the information is stored. Unlike Sharepoint that allows generating groups of administrators, users and …
    Incentivized
    Chose SharePoint
    Teams is the new front end for SharePoint. So far, I like the look, feel and adaptability of it better. As for Confluence, I have never been a fan of it's searching capabilities. Additionally, we've encountered users having a hard time being aware of other "spaces" within …
    Incentivized
    Chose SharePoint
    Being integrated into Office 365 and included with your subscription, there are no added costs associated with setting up SharePoint. Also being able to sync one drive and being able to open files SharePoint files via file explorer is a great added benefit.
    Incentivized
    Chose SharePoint
    Dropbox and Drive both have more 3rd party integration, although they may not be as secure.
    Incentivized
    Chose SharePoint
    we have tried Confluence as a collaboration tool as well. Confluence does have a steep learning curve in my opinion. I think SharePoint is easier to adapt to because it builds off of other Microsoft habits, but neither is super intuitive. If I were to pick one it would be …
    Incentivized
    Chose SharePoint
    I haven't used any other application than SharePoint for the purpose mentioned earlier.
    Incentivized
    Chose SharePoint
    MS SharePoint is a better option for our team as we use Office 365 across our organization. It allows us some integration, and was a more familiar interface for many of the users on our team. It met our security needs and standards for our parent company as well.
    Incentivized
    Chose SharePoint
    SharePoint is a more mature product than Confluence but this does come with both positives and negatives. We are a heavy MS technology company so using SharePoint is a logical step for us. If you are not heavily invested in MS tech then Confluence is a perfectly viable option …
    Incentivized
    Chose SharePoint
    MS SharePoint had great Microsoft product integration compared to other services, and was a more complete enterprise package. We didn't evaluate many other services, as SharePoint's integration into other basic office programs was more valuable than saving a little bit or …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    99%
    Would buy again
    120 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    99%
    Delivers good value for the price
    114 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    97%
    Happy with the feature set
    117 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    99%
    Implementation went as expected
    93 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    Atlassian JiraGoogle DriveSharePoint
    Project Management
    Comparison of Project Management features of Atlassian Jira and Google Drive and Microsoft SharePoint
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Google Drive
    -
    Ratings
    Microsoft SharePoint
    -
    Ratings
    Task Management8.765 Ratings00 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Google Drive and Microsoft SharePoint
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Google Drive
    -
    Ratings
    Microsoft SharePoint
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Jira and Google Drive and Microsoft SharePoint
    Feature
    Atlassian Jira
    -
    Ratings
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Microsoft SharePoint
    -
    Ratings
    Versioning00 Ratings8.7195 Ratings00 Ratings
    Video files00 Ratings7.8190 Ratings00 Ratings
    Audio files00 Ratings8.3184 Ratings00 Ratings
    Document collaboration00 Ratings9.0218 Ratings00 Ratings
    Access control00 Ratings8.0216 Ratings00 Ratings
    File search00 Ratings8.1220 Ratings00 Ratings
    Device sync00 Ratings8.9205 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Atlassian Jira and Google Drive and Microsoft SharePoint
    Feature
    Atlassian Jira
    -
    Ratings
    Google Drive
    8.6
    215 Ratings
    1% below category average
    Microsoft SharePoint
    -
    Ratings
    User and role management00 Ratings9.0202 Ratings00 Ratings
    File organization00 Ratings8.0213 Ratings00 Ratings
    Device management00 Ratings8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Atlassian Jira and Google Drive and Microsoft SharePoint
    Feature
    Atlassian Jira
    -
    Ratings
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Microsoft SharePoint
    -
    Ratings
    Performance00 Ratings9.2212 Ratings00 Ratings
    Reliability00 Ratings9.0214 Ratings00 Ratings
    Storage Reports00 Ratings8.587 Ratings00 Ratings
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    Score9 out of 10
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    User Ratings
    Atlassian JiraGoogle DriveSharePoint
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.5
    (224 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    10.0
    (6 ratings)
    9.8
    (26 ratings)
    Usability
    7.8
    (79 ratings)
    8.8
    (54 ratings)
    8.2
    (31 ratings)
    Availability
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    1.0
    (49 ratings)
    8.8
    (13 ratings)
    In-Person Training
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    4.5
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    6.0
    (5 ratings)
    Configurability
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    -
    (0 ratings)
    7.6
    (50 ratings)
    Ease of integration
    8.0
    (9 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraGoogle DriveSharePoint
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Google
    Always available
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
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    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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    Google
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
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    Google
    No answers on this topic
    Microsoft
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Google
    I have always been able to access
    Incentivized
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    Microsoft
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
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    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
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    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
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    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives